Enabling Java Using Mozilla Firefox

Please note:

  • You must have administrative rights to your computer to perform these steps.  You may have to contact your System Administrator to install/update Java run time software.

Step 1
If the menu bar is not showing:

  1. Right click to the right of the last tab
  2. Select the Menu bar option

Step 1 Mozilla Firefox

Step 2
Click Tools in the menu bar and select Add-ons.

Step 2 Mozilla Firefox

Step 3
In the Add-ons Manager screen, select Plugins from the list on the left side.

Step 3 Mozilla Firefox

Step 4
Find Java(TM) Platform SE in the list of plugins and select Always Activate from the drop down list or click the Enable button.

Note:  Your Version Number and Update Number (U) may not be the same as what is shown below. If you cannot find this entry or the plugin remains inactive, go to Step 7.

Step 4 Mozilla Firefox

Step 5
Close Mozilla Firefox

Step 6 (Final)
Start Mozilla Firefox and resume using pbSmartPostage to print shipping labels and stamps.

Step 7 (Problem with Activating)
Sometimes the plugin activation process does not work.  In this case you will have to reinstall the Java software. Click here to download and install Java.

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