Pitney Bowes is committed to complying with applicable Environment, Health and Safety regulations for our operations globally. We aim to:

  • Provide safe products and services.
  • Reduce their impact on the environment.
  • Go beyond compliance to be a leader in best EHS practices.
  • Conduct our operations in an environmentally responsible manner.
  • Ensure that our employees can work without injury at our facilities or other locations.

Compliance with this policy is the responsibility of every employee.

  • The Global Environment Health and Safety Department is responsible for establishing policies and monitoring implementation.
  • Corporate, subsidiary and business unit heads are responsible for implementing corporate EHS programs, tailored to their business needs, within their operations.


Carbon Management

In 2007, we established our baseline carbon footprint following the World Resources Institute protocol and published the Pitney Bowes Corporate Technical Standard on Carbon Management. This document established the requirements for the creation of a carbon management program to address climate change, including energy consumption and conservation measures and public reporting of the Pitney Bowes carbon footprint. Using a process validated by third-party review, we provide guidance for our lines of business, laying out enterprise-wide energy consumption data collection standards, outlining roles and responsibilities for each business, and establishing the tool to be used to collect and report the data to the corporation. This guidance is updated frequently to reflect changing guidance from industry organizations like the Carbon Disclosure Project (CDP™) as well as internal changes in our business.

Revised Baseline

In 2014 we revised the baseline to account for the sale of Pitney Bowes Management Services. We publicly report our carbon footprint through the international Carbon Disclosure Project (CDP™) and participate in both the Investors and Supply Chain Surveys.

For the ninth year, our protocol for the collection and reporting of global carbon emissions has received third-party verification following an extensive review. Our verification includes a review of Scope 1 (direct fossil fuel emissions), Scope 2 (electricity consumption) and Scope 3 (carbon emissions due to business air travel).

Carbon Disclosure and Performance

Our ongoing efforts in site consolidation and implementation of energy-efficient equipment and processes continue to pay dividends in reducing both our energy costs and our overall carbon footprint. We achieved our 2017 energy reduction target (5 years, 15%) by the end of 2014, and set a new target of a further 8% carbon reduction over the next five years. Our Scope 1 and Scope 2 emissions were neutral from 2015 to 2017.

Continued Climate Disclosure Achievement

During 2017, we continued to receive high marks from CDP, with an overall score of “A- for our disclosure efforts. This letter-grade score, part of a new scoring system implemented by CDP, places us among a small number of CDP-reviewed companies performing at this level.

In prior years, we were also delighted to have been chosen by the U.S. Environmental Protection Agency (EPA) as a 2016 Climate Leaders Award Winner in the category of Excellence in Greenhouse Gas Management Goal Achievement for reducing global absolute GHG emissions 15 percent from 2012 to 2014.

Renewable Energy

We are a founding member of the Green Power Market Development Group, an industry partnership with the EPA to promote the development and purchase of alternative energy. Since 2003, we have purchased renewable energy credits (RECs) to support green power projects using technologies such as solar, wind and biomass. So far, our RECs have resulted in more than 86,000 metric tons of CO2 emission reductions.

Reducing Energy Consumption

We are committed to making all our operations greener and more efficient. Our cross-functional Energy Task Force has raised employee awareness about energy conservation and led to significant reductions in energy consumption. Through the end of 2017 we reduced our electricity consumption by more than 34.6 million kilowatt hours from our 2007 baseline, saving $4.63 million and reducing our carbon footprint by 16,134 metric tons of CO2. Energy-saving initiatives have included more efficient lighting fixtures and computer monitors as well as site consolidations.

In 2017, the company continued to focus on site consolidation as part of its strategic transformation initiative. Over the last five years these efforts have enabled us to reduce related energy consumption by more than 26.5 million kilowatt hours of electricity, resulting in a reduction of over 10,353 metric tons of carbon emissions.

Minimizing Waste from Operations

Since 1996 Pitney Bowes has taken part in the EPA’s WasteWise Initiative, a voluntary program to minimize the generation of wastes, increase recycling and promote the manufacture and purchase of products with recycled content. Over the years we have received nine awards from the EPA, including designation as Program Champion and Partner of the Year. In 2007, we were named to the WasteWise Hall of Fame for our leadership in recycling, and we work hard to sustain our position in the Hall of Fame. Only 15 other companies share this honor. In 2017, we increased internal participation in the WasteWise program by refining the recycled materials data collection process for our Presort Business and recruiting additional Newgistics sites to participate.

Our U.S. waste reduction campaign resulted in the avoidance of more than 16,997 metric tons equivalent of CO2 (MTCO2E) in 2017. Since 2004, we have avoided 255,790 MTCO2E, equivalent to the effect of removing more than 46,650 cars from the road.

Minimizing Electronic Waste

Waste from electronic products (e-waste) poses a global threat to soil and water quality. According to United Nations estimates, between 20 and 50 million tons of e-waste are generated worldwide each year. Within the U.S., e-waste now accounts for 80% of the country’s toxic garbage and 70% of the heavy metals in landfills. To support the EPA’s effort to combat the growth of e-waste, our policy is to recycle all electronics that are not remanufactured. Materials captured through recycling (plastics, steel, aluminum, copper, etc.) are then available for use in a variety of industries. Our selection of a recycling vendor was based in part on the firm’s guarantee that all e-waste would be broken down for reuse and no e-waste would be shipped overseas. We verify the firm’s performance through audits and compliance checks as well as the tracking of waste quantities. In 2017, we recycled a total of 2,446 tons of U.S. electronics waste.

How Our Home and Agile Work Programs Help Lower Our Carbon Footprint

Over 1200 Pitney Bowes employees are classified as home-based or agile workers (working from home two or more days a week).

We recently surveyed these employees to find out how much energy the program is saving. We asked a simple question: “How many miles do you believe you save per week by not commuting to a Pitney Bowes office?”

The results were amazing! More than 400 employees responded to the survey. And just from this group, the combined mileage savings added up to almost 109,000 miles a week, or over 5 million miles a year not driven.

The time savings alone were of enormous benefit to these employees. And the energy savings benefited not only the employees, but the company and the environment as well. Using the EPA estimate of 22 miles per gallon for the average vehicle, the program saved these drivers over 237,000 gallons of gasoline over a one-year period. And using the EPA’s average-vehicle emissions estimate of 404 grams of CO2 per mile driven, it also enabled them to avoid about 2113 metric tons of CO2 emissions.

Here’s how those savings play out in the EPA’s Greenhouse Gas Equivalency calculator:

Environmental Product Compliance

We have rigorous processes and procedures to ensure that our products comply with environmental standards and requirements. We have also integrated these environmental product compliance standards into our Supplier Code of Conduct and into our supplier contracts, engineering standards and product specifications. We ask our suppliers to provide data into a database we use to monitor our, and their, compliance.

To manage and support these initiatives, we utilize two cross-functional teams: a Product Compliance Team (PCT) and an Environmental Committee (EC). The PCT includes representatives from Procurement, Supply Chain, Quality, Engineering, Environmental Health and Safety (EHS), Finance, Global Product Line Management and other support groups. The Environmental Committee, which oversees the work of the PCT, is made up of managers holding senior positions in Procurement, Global Supply Chain, Engineering, EHS, Quality, Ethics and Compliance, Legal, Finance, Business Continuity, Global Product Line Management, Enterprise Risk and Internal Audit. In addition to providing guidance, the Environmental Committee authorizes the financial and human resources needed, and enforces corrective measures both within the company and with our supply chain.

Risk Assessment and Mitigation

The PCT and EC are tasked with identifying risk associated with regulations, suppliers, and product types. The PCT evaluates risks on both their potential frequency and their severity.

We identify and prioritize risks in our supply chain by assessing supplier data. We then determine which suppliers require further evaluation based on the data.

Chemical Product Review Team

The PCT also has a subgroup, the CRT, that reviews and approves new Pitney Bowes branded chemical products prior to sale, to ensure they meet PB’s safety requirements, have appropriate safety datasheets (SDS) and are properly tracked for regulatory reporting. Over the past three years, the team has been working to transition our SDS to align with the United Nations Globally Harmonized System of Classification and Labeling of Chemicals. The new 16-section SDS and labels will allow our customers and employees to better classify, communicate and understand chemical hazards. Our safety data sheets can be found at the following link: https://www.pitneybowes.msdss.com.

REACH (Registration, Evaluation, Authorisation and Restriction of Chemicals) is a European Union regulation regarding the protection of human health and the environment.

As a responsible and environmentally conscious company, Pitney Bowes seeks to fulfil its obligations under REACH regulations by gathering information on the properties of chemical substances used in our products.

For information regarding Pitney Bowes products that may contain any REACH Substance of Very High Concern (SVHC) please click here or contact us at EHS@pb.com.

Environmental Compliance Training

We believe that in order to ensure compliance throughout the company, employees must have awareness and a strong sense of ownership. To that end, we have enhanced our training program to include online, automated training in addition to in-person training events. This training allows us to reach larger audiences, make it more convenient for employees to schedule, track completion rates, and ensure attendance.

Regulatory Reporting and Data Management

We have processes and programs in place to ensure accurate and consistent regulatory reporting. We maintain a system that documents the assignment of responsible individuals, alerts stakeholders to approaching deadlines, stores reports with associated data, and provides monthly email notification to management regarding upcoming deadlines, submittal status and completion dates.


Our company has a long legacy of product remanufacturing and recycling. Today, 95 percent of our mailing equipment parts are recyclable. We have established centers throughout the United States, Canada and Europe where customers can return products for subsequent remanufacture, harvesting of parts or recycling. In 2017, equipment remanufacture diverted over 506,000 pounds of waste from recycling to reuse.

We have a robust remanufacturing process that has kept more than 3.0 million pounds of products out of our waste streams in the past seven years.

Product Stewardship

A Focus on Environmentally Friendly Products

We have a strong focus on environmentally friendly products. Examples include our Green Machine program, Energy Star rated Pitney Bowes mailing machinery, and a number of computer and monitor product options.

Green Machines. Through our Green Machine program, we offer a variety of Factory Certified Mailstream Solutions. These remanufactured products make an excellent choice for clients looking to contribute to a safer, cleaner and greener environment at substantial savings.

Energy Star Partnership. Pitney Bowes is committed to designing and manufacturing energy-efficient equipment because it lowers operating costs and helps preserve the environment. ENERGY STAR is a U.S. government program designed to encourage the use of energy-efficient products and practices through clear consumer labeling backed by rigorous standards. The ENERGY STAR label makes it easy for consumers to identify and purchase energy-efficient products that offer savings on energy bills without sacrificing performance, features or comfort.

  • Mailing machines: DM125, 225, 300, 400, 475.
  • Mailing systems: Connect+ 2000 (Connect+1000, Sendpro P1000), 500W (SendPro P1500), 3000 (SendPro P3000)


Computers and monitors. In addition, many of our monitors and computers are also ENERGY STAR® Qualified, Electronic Product Environmental Assessment Tool (EPEAT®) Gold4 rated, and TCO certified (Information Technology sustainability certification). We continue to look for opportunities to design, offer and source environmentally friendly versions of these and other products.

Waste Management

In 2017 we continued our partnership with Veolia Environmental Services, a global provider of waste management services. This partnership allows consistent, cost-effective, environmentally friendly disposal services for both hazardous and non-hazardous waste streams. It also provides for a combination of internal and external auditing of existing waste disposal facilities by Veolia and Pitney Bowes.

Compressor Condensate Waste Minimization

We also continued and expanded a proactive technical and regulatory review to evaluate the feasibility of discharging small air-compressor condensate waste streams to publicly owned treatment facilities near our U.S. Presort locations and Newgistics locations. Our approach would also incorporate upgrades to our preventive maintenance and waste minimization procedures.

PB Environmental Management System supports ISO 14001 certifications

We continued our long tradition of promoting best practices in environmental protection by having our environmental management system certified to the internationally recognized environmental standard ISO 14001.

In the UK, our ISO 14001 certification dates from 1997 and has been continuously maintained since. In 2017, we transitioned from our manufacturing site-based certification to the new ISO 14001:2015 version covering our UK supply chain operations.

In Sweden, we successfully maintained our ISO 14001:2004 certification and prepared for transition to ISO 14001:2015 version in 2018.

Partnership PB France – Conibi

Pitney Bowes France has continued its partnership with the recognized ink cartridge and toner recycler Conibi, which offers a convenient and efficient way for our clients to recycle their used consumables.

Investigation and Remediation at the Former Chicago Musical Instruments site in Fullerton, California

In 2016 Pitney Bowes finalized an administrative consent decree agreement with the California Department of Toxic Substances Control for the continuing investigation and remediation of the former Chicago Musical Instruments (CMI) site in Fullerton, California. After receiving the formal approval by DTSC in February 2017 to initiate formal activities, the company has worked in accordance with that agreement to further assess and remediate potential soil and groundwater contamination resulting from CMI’s long-ceased operations and also assess contaminant contributions from other nearby release sites.

It is a measure of our commitment to environmental responsibility that we have undertaken this work to clean up a site which Pitney Bowes never physically occupied. The 7.5-acre property was used for agricultural purposes from at least 1927 to 1953. From 1954 to 1979 it was owned and utilized by CMI to manufacture musical instruments. CMI's instrument-making operations at the site occurred from from the 1950s through the seventies. Since 1979 it has been owned by United Duralume Products, a metal products fabricator. Our connection to the site stems from CMI’s subsequent ownership by a predecessor company to a former Pitney Bowes subsidiary previously known as Pitney Bowes Management Solutions, Inc.

Building on our previously submitted Remedial Design and Implementation Plan, in 2017 we installed multi-level groundwater monitoring wells, soil gas probes, and conducted groundwater monitoring to further evaluate and clarify the site’s environmental setting. We also expanded and upgraded the Soil Vapor Extraction system at the site to aid in accelerating the cleanup. Pitney Bowes is working in concert with the DTSC to complete the site level assessment and undertake any remedial action that may be required based on this assessment phase.

Interim Soil Vapor Extraction System View - Former CMI Site

View of Permanent Soil Vapor Extraction System- Former CMI Site