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Carbon Management

In 2007, we established our baseline carbon footprint following the World Resources Institute protocol and published the Pitney Bowes Corporate Technical Standard on Carbon Management. This document established the requirements for the creation of a carbon management program to address climate change, including energy consumption and conservation measures and public reporting of the Pitney Bowes carbon footprint. Using a process validated by third-party feedback, we provide guidance for our lines of business, laying out enterprise-wide energy consumption data collection standards, outlining roles and responsibilities for each business, and establishing the tool to be used to collect and report the data to the corporation.

Revised Baseline

In 2014, we revised the baseline to account for the sale of Pitney Bowes Management Services. We publicly report our carbon footprint through the international Carbon Disclosure Project (CDP™) and participate in both the Investors and Supply Chain Surveys.

For the eighth year, our protocol for the collection and reporting of global carbon emissions has received third-party validation following an extensive review. Our verification includes a review of Scope 1 (direct fossil fuel emissions), Scope 2 (electricity consumption) and Scope 3 (carbon emissions due to business air travel).

Carbon Disclosure and Performance

Our ongoing efforts in site consolidation and implementation of energy-efficient equipment and protocols continue to pay dividends in reducing both our energy costs and our overall carbon footprint. We achieved our 2017 energy reduction target (5 years, 15%) by the end of 2014, and set a new target of a further 8% carbon reduction over the next five years. Our Scope 1 and Scope 2 emissions decreased 5% from 2015 to 2016, indicating further progress.

Continued Climate Disclosure Achievement

During 2016, we continued to receive high marks from CDP, with an overall score of “A-“ for our disclosure efforts. This letter-grade score, part of a new scoring system implemented by CDP, places us among a small number of CDP-reviewed companies performing at this level.

We were also delighted to have been chosen by the U.S. Environmental Protection Agency (EPA) as a 2016 Climate Leaders Award Winner in the category of Excellence in Greenhouse Gas Management Goal Achievement for reducing global absolute GHG emissions 15 percent from 2012 to 2014.

EPA’s Climate Leadership Awards recognize organizations from across the U.S. for their leadership and innovation in helping fight climate change. Winners are honored for managing and reducing greenhouse gas emissions in internal operations and throughout the supply chain, as well as integrating climate resilience into their operating strategies. This is the fifth year of the annual Climate Leadership Awards, a partnership between the EPA’s Center for Corporate Climate Leadership, the Center for Climate and Energy Solutions and The Climate Registry.

Renewable Energy

We are a founding member of the Green Power Market Development Group, an industry partnership with the EPA to promote the development and purchase of alternative energy. Since 2003, we have purchased renewable energy credits (RECs) to support green power projects using technologies such as solar, wind and biomass. So far, our RECs have resulted in more than 73,800 metric tons of CO2 emission reductions. In 2016, our purchases of Green-e® certified RECs helped reduce CO2 by 19,712 metric tons, an offset of approximately 40% of our global Scope 2 emissions.

Reducing Energy Consumption

We are committed to making all our operations greener and more efficient. Our cross-functional Energy Task Force has raised employee awareness about energy conservation and led to significant reductions in energy consumption. Through the end of 2016, we reduced our electricity consumption by more than 34.5 million kilowatt hours from our 2007 baseline, saving $4.62 million and reducing our carbon footprint by 16,134 metric tons of CO2. Energy-saving initiatives have included more efficient lighting fixtures and computer monitors as well as site consolidations.

In 2016, the company continued to focus on site consolidation as part of its strategic transformation initiative. Over the last five years, these efforts have enabled us to reduce related energy consumption by more than 24 million kilowatt hours of electricity, resulting in a reduction of over 9,331 metric tons of carbon emissions.

Minimizing Waste from Operations

Since 1996, Pitney Bowes has taken part in the EPA’s WasteWise Initiative, a voluntary program to minimize the generation of wastes, increase recycling and promote the manufacture and purchase of products with recycled content. Over the years we have received nine awards from the EPA, including designation as Program Champion and Partner of the Year. In 2007, we were named to the WasteWise Hall of Fame for our leadership in recycling, and we work hard to sustain our position in the Hall of Fame. Only 15 other companies share this honor. In 2016, we increased internal participation in the WasteWise program by recruiting five additional Presort operating centers to participate.

Our U.S. waste reduction campaign resulted in the avoidance of more than 15,800 metric tons equivalent of CO2 (MTCO2E) in 2016. Since 2004, we have avoided 238,800 MTCO2E, equivalent to the effect of removing more than 43,100 cars from the road.

Minimizing Electronic Waste

Waste from electronic products (e-waste) poses a global threat to soil and water quality. According to United Nations estimates, between 20 and 50 million tons of e-waste are generated worldwide each year. Within the U.S., e-waste now accounts for 80% of the country’s toxic garbage and 70% of the heavy metals in landfills. To support the EPA’s effort to combat the growth of e-waste, our policy is to recycle all electronics that are not remanufactured. Materials captured through recycling (plastics, steel, aluminum, copper, etc.) are then available for use in a variety of industries. Our selection of a recycling vendor was based in part on the firm’s guarantee that all e-waste would be broken down for reuse and no e-waste would be shipped overseas. We verify the firm’s performance through audits and compliance checks as well as the tracking of waste quantities. In 2016, 1,881 tons of U.S. electronics waste was recycled.

Agile Work

Our six-year-old agile work program continues to drive down greenhouse gas emissions while enabling employees to reduce their commuting time and gain flexibility in determining where and how they work. In 2016, our U.S. agile or mobile employees saved over 300,000 hours in travel time and over 500,000 gallons of gasoline, reducing greenhouse gas emissions by over 6 million pounds. Since the program began, it has enabled us to reduce these emissions by approximately 45 million pounds.

Environmental Product Compliance

We have rigorous processes and procedures to ensure that our products comply with environmental standards and requirements. We have also integrated these environmental product compliance standards into our Supplier Code of Conduct and into our supplier contracts, engineering standards and product specifications. We ask our suppliers to provide data into a database we use to monitor our, and their, compliance.

To manage and support these initiatives, we utilize two cross-functional teams: a Product Compliance Team (PCT) and an Environmental Committee (EC). The PCT includes representatives from Procurement, Supply Chain, Quality, Engineering, Environmental Health and Safety (EHS), Finance, Global Product Line Management and other support groups. The Environmental Committee, which oversees the work of the PCT, is made up of managers holding senior positions in Procurement, Global Supply Chain, Engineering, EHS, Quality, Ethics and Business Practices, Legal, Finance, Business Continuity, Global Product Line Management, Enterprise Risk and Internal Audit. In addition to providing guidance, the Environmental Committee authorizes the financial and human resources needed, enforces corrective measures both within the company and with our supply chain.

Risk Assessment and Mitigation

The PCT and EC are tasked with identifying risk associated with regulations, suppliers, and product types. The PCT evaluates risks on both their potential frequency and their severity.

We identify and prioritize risks in our supply chain by assessing supplier data. We then determine which suppliers require further evaluation based on the data.

Chemical Product Review Team

The Product Compliance Team (PCT) also has a subgroup, the CRT, that reviews and approves new Pitney Bowes branded chemical products prior to sale, to ensure they meet PB’s safety requirements, have appropriate safety datasheets (SDS) and are properly tracked for regulatory reporting. Over the past three years, the team has been working to transition our SDS to align with the United Nations Globally Harmonized System of Classification and Labeling of Chemicals. The new 16-section SDS and labels will allow our customers and employees to better classify, communicate and understand chemical hazards. Our safety data sheets can be found at the following link: https://www.pitneybowes.msdss.com.

Environmental Compliance Training

We believe that in order to ensure compliance throughout the company, employees must have awareness and a strong sense of ownership. To that end, we have enhanced our training program to include online, automated training in addition to in-person training events. This training allows us to reach larger audiences, make it more convenient for employees to schedule, track completion rates, and ensure attendance. 

Regulatory Reporting and Data Management

We have processes and programs in place to ensure accurate and consistent regulatory reporting.  We maintain a system that documents the assignment of responsible individuals, alerts stakeholders to approaching deadlines, stores reports with associated data, and provides monthly email notification to management regarding upcoming deadlines, submittal status and completion dates.  


Our company has a long legacy of product remanufacturing and recycling. We started our product take-back program fifty years ago, and since then we have recovered millions of pounds of equipment and components for reuse and recycling. Today, 95 percent of our mailing equipment parts are recyclable. We have established centers throughout the United States, Canada and Europe where customers can return products for subsequent remanufacture, harvesting of parts or recycling. Last year equipment remanufacture diverted over 400,000 pounds of waste from recycling to reuse.

We have a robust remanufacturing process that has kept more than 2.5 million pounds of products out of our waste streams in the past six years.

Product Stewardship

A Focus on Environmentally Friendly Products

We have a strong focus on environmentally friendly products. Examples include our Green Machine program, Energy Star rated Pitney Bowes mailing machinery, and a number of computer and monitor product options.

Green Machines. Through our Green Machine program, we offer a variety of Factory Certified Mailstream Solutions. These remanufactured products make an excellent choice for clients looking to contribute to a safer, cleaner and greener environment at substantial savings.

Energy Star Partnership. Pitney Bowes is committed to designing and manufacturing energy-efficient equipment because it lowers operating costs and helps preserve the environment. ENERGY STAR is a U.S. government program designed to encourage the use of energy-efficient products and practices through clear consumer labeling backed by rigorous standards. The ENERGY STAR label makes it easy for consumers to identify and purchase energy-efficient products that offer savings on energy bills without sacrificing performance, features or comfort. 

As an ENERGY STAR® Partner, Pitney Bowes offers Energy Star rated models for the following categories of equipment: 

  • Mailing machines: DM125, 225, 300, 400, 475.
  • Mailing systems: Connect+ 2000 (Connect+1000, Sendpro P1000), 500W (SendPro P1500), 3000 (SendPro P3000)


Computers and monitors. In addition, many of our monitors and computers are also ENERGY STAR® Qualified, Electronic Product Environmental Assessment Tool  (EPEAT®) Gold4 rated, and TCO certified (Information Technology sustainability certification). We continue to look for opportunities to design, offer and source environmentally friendly versions of these and other products.

Volunteer Events

Pitney Bowes is committed to environmental responsibility on a global basis, and employees everywhere have embraced this commitment both on the job and through volunteerism. These examples from 2016 illustrate how small groups of Pitney Bowes employee volunteers can express this commitment while making significant enhancements in their communities.

World Environment Week in India

In India, we promote environmental stewardship through interactive events and awareness campaigns throughout the year. But the highlight of the year is annual observance of World Environment Week.

World Environment Day events. Last year’s observance of World Environment Day included a bouquet of environment-friendly events at Noida and Pune to encourage employees to use environment-friendly products and reduce wasteful consumption of paper, electricity andwater.

Tree-planting drive. As part of the campaign, we also organized a tree-planting drive. Employees were encouraged to plant trees inside the office premises, both to make their surroundings greener and to help reduce pollution. 

Jute bag decoration. Teams got together to decorate reusable (and recyclable) jute shopping bags in support of the green ‘World Environment Week’ theme.

Best out of Waste. We organized this special craft activity to help employees discover new ways to recycle old office items into lamps, bird houses — you name it. Participants also got a fun souvenir to take home.

Connecticut Audubon Society Milford Sanctuary

The Connecticut Audubon Society helps conserve the state’s natural environment through education and advocacy. It manages 19 wildlife sanctuaries, preserves over 2,600 acres, rescues endangered species, and educates more than 200,000 visitors a year. The sanctuaries are maintained primarily by volunteers and community service projects. 

In the summer of 2016 a team from Pitney Bowes’ Global Corporate Legal and Compliance department took on a variety of tasks to improve the society’s Milford, CT sanctuary. The tasks ranged from painting benches, stairs and parts of the sanctuary building to working in the gardens and cleaning the grounds and beach area.

Waste Management

In 2016, we continued our partnership with Veolia Environmental Services, a global provider of waste management services. This partnership allows consistent, cost-effective, environmentally friendly disposal services for both hazardous and non-hazardous waste streams. It also provides for a combination of internal and external auditing of existing waste disposal facilities by Veolia and Pitney Bowes.

Compressor Condensate Waste Minimization

We also launched a proactive technical and regulatory review to evaluate the feasibility of discharging small air-compressor condensate waste streams to publicly owned treatment facilities near our U.S. Presort locations. Our approach would also incorporate upgrades to our preventive maintenance and waste minimization procedures. Preliminary results to date are positive at most locations.

Presort Brings Pallet Wrapz™ to Nine More Sites

Presort Services’ Mail Exchange also continued to expand its use of the Pallet Wrapz™ reusable shipping solution to sites in Kansas City, Detroit, Columbus, Cincinnati, Indianapolis, Madison, Minneapolis, Omaha, and Des Moines. These sites ship large numbers of freight pallets of client mail between the cooperating facilities every day. Used in place of traditional, disposable plastic stretch film, long-lasting Pallet Wrapz eliminate tons of plastic waste every year while providing a stronger, safer and more protective wrap. Expected savings over the next three years include more than $819,000 in labor and materials as well as the elimination of more than 573,000 pounds a year of shrink-wrap waste.

Making Smarter Choices in Office Products

How we buy and use office products can have a significant effect on our environmental footprint. To enhance our office product sustainability, we work with partners such as Staples. Here are two examples of this collaboration in 2016:

Smart-Size Packaging. Rethinking packaging can dramatically reduce the amount of waste sent to landfills. These two photos show the same 29 orders on the same size pallet before and after implementing the program:

We’re now averaging 20% less cardboard per box shipped, saving approximately 100,000 trees per year. At the same time, we’ve cut our usage of air pillows and packing peanuts by up to 60%. As a result, despite increasing our average order size, we reduced the number of boxes shipped by 3,303 (an 8.9% reduction) from 2015.

In turn, this change led to improved cube efficiency on delivery trucks and fewer trips due to consolidated deliveries. Overall, the program saved more than 25,000 metric tons of CO2 over the previous year.

Environmentally Friendly Sourcing. We’ve also improved sustainability by adjusting our office product choices to emphasize green cleaning products, post-consumer recycled paper and paper products, and other environmentally certified office products. Applicable certifications include EPA Design for the Environment, ENERGY STAR®, EPEAT, BPI compostable, USDA Organic, Rainforest Alliance Certified™, Fair Trade Certified™, and Cradle to Cradle™.