Health and wellness
All across the world, we provide programs and resources to support and motivate our employees and family members to be healthy and energized. We make it easy for employees to take charge of their well-being through:
- Free nutrition programs
- Fitness programs
- Stress management programs
- Back health and ergonomic programs
- Free preventive care screenings and more.
We offer affordable access to health care and provide information and resources to help employees make good health choices. Our medical plans provide specialized resources and services such as maternity management and a nurse hotline. We partner with outside vendors to offer benefits such as free financial counseling, and work and life resources for employees and their family members.
Making good health simple
We offer a wide range of programs and services to help employees and family members live healthier lives. Our wellness and benefits website, PBprojectliving.com, offers a variety of programs, including guidance on matters ranging from health and wellness to financial planning. Our global wellness programs attract thousands of employees around the world. In 2016, our tenth annual one-day walking event, “One in a Million Day,” drew more than 4,000 participants from 15 countries to 82 group walk locations, where they walked a total of over 42.5 million steps. More than 1,000 employees participated in our 2016 eight-week Get Moving Around the World challenge, with an average weight loss of eight pounds (one Body Mass Index point) and more than half of the participants exceeding physical activity goals of 150 minutes a week. More than 4,000 have taken part in our Change One nutrition program, with 73% of return participants maintaining at least a 10-pound weight loss.
Our programs have repeatedly earned national recognition for excellence. For ten consecutive years, the National Business Group on Health® honored Pitney Bowes with its Best Employer for Healthy Lifestyles Award®. For the last five years, we have also been recognized as a Healthy Workplace Employer by the Business Council of Fairfield County, Connecticut. And in 2016, we earned the Gold level award from the American Heart Association for being a Fit-Friendly Worksite.
Improving access to care
Our five on-site medical clinics in the U.S. provide free access to roughly 20 percent of our employees. In 2016, our clinics recorded 37,968 total patient visits/encounters, up 2 percent from 2015. More than 2,500 employees took advantage of clinic health screenings for skin and breast cancer, vision, hearing, blood pressure and biometric screenings. Other clinic offerings include workshops on topics such as sleep disorders, smoking cessation, legal issues, preventing identity theft, parenting, elder care and CPR certification. In addition, our clinicians are frequent guest speakers at national conferences on subjects such as “The Culture of Health at Pitney Bowes,” “Integrating Telemedicine with Clinics,” “Health Concerns for Agile Workers” and “Mental Health Matters.”
Last year our U.S. clinicians also reached out in other ways, including medical consultation with managers throughout the U.S. on mental health issues, and Tuberculosis and measles cases in the workplace. The Travel Medicine program expanded to provide Zika education, and travel visits to the clinics rose by 37 percent. Chair massage visits proved very popular, and grew 37 percent from 2015, with expanded hours. The clinics in Appleton and Spokane provided stress management services to call center employees.
Beyond the reach of the clinics themselves, the company offers the telehealth service, Amwell. This program provides online access to a network of physicians and providers at all hours, including the Pitney Bowes medical staff. In addition to direct one-on-one consultation at home, the program also includes a mobile app for use while traveling. To date, 23% of U.S. employees and family members have used the service.
Work and life resources
Where feasible, we encourage flexible working arrangements to help employees manage the demands of work and home. For several years, our Agile Work program has enabled employees to reduce the time and expense of commuting while working efficiently from multiple locations. In addition, our SitterCity® and Culture Au Pair benefits help U.S. employees locate caregivers, whether for a child, aging adult, pet or house. We also provide tools to help employees develop flexible working proposals. In addition to telecommuting, flexible options may include compressed work weeks, part-time assignments, and variable work schedules. For U.S. employees, Your Life Resources (a work and life assistance program available through Value Options®) offers information and services on counseling, summer camps, child and adult daycare and much more.
It’s well known that stress can cause or aggravate numerous health conditions ranging from heartburn and muscle aches to obesity and diabetes. To help reduce these effects, we offer free, confidential telephone counseling and stress management sessions to employees and family members. In addition to weekly Dial Ohm call-in sessions, a library of prerecorded guided meditations provides a brief, guilt-free opportunity to relax, refresh and recharge anywhere, anytime. In 2014 we launched a resiliency workshop series offered live or by recording (depending on location), and in 2016 we added a series of online resiliency and stress management tools.
Employee satisfaction and retention
In a series of 2016 employee surveys, 97% of participating employees agreed that our health and wellness programs help make Pitney Bowes a great place to work.