Global Policy

Pitney Bowes is committed to complying with applicable Environment, Health and Safety regulations for our operations globally. We aim to:

  • Provide safe products and services.

  • Reduce their impact on the environment.

  • Conduct our operations in an environmentally responsible manner.

  • Ensure that our employees can work without injury at our facilities or other locations.

Compliance with this policy is the responsibility of every employee.

  • The Global Environment Health and Safety Department is responsible for establishing policies and monitoring implementation.

  • Corporate, subsidiary and business unit heads are responsible for implementing corporate EHS programs, tailored to their business needs, within their operations.


We are committed to maintaining a safe and environmentally sound workplace for our employees, contractors and guests. We do this under the guidance of our Global Environment, Health and Safety (EHS) policy and management system. Our EHS management system provides a governance process to ensure oversight and accountability for our performance, and our global EHS department supports this process with expertise in:

  • Occupational safety

  • Industrial hygiene

  • Environmental systems

  • Carbon and energy management

  • Compliance with global regulations regarding our products and operations.

  • EHS Management System

Our Environment, Health and Safety Management System covers the full range of EHS concerns and provides comprehensive tools for resolving them. It includes:

  • Organization and oversight

  • Risk assessment

  • Robust reporting and incident investigation

  • Inspections and audits

  • Management of change

  • Communication

  • Training.

Compliance Reviews

Under our EHS Management System, we regularly conduct thorough reviews of our operations, our waste management and recycling partners and our supply base. In 2016 we completed reviews of 19 domestic and international Pitney Bowes locations, three waste management sites and three supply sites.


Our ongoing multi-media training programs are designed to reach all our employees regardless of where they are located, whether agile or workplace-based. To achieve this we use a a combination of daily huddle topics and new employee orientation delivered by our line supervisors, communications via television screens, posters or newsletters, and a learning management system encompassing more than 90 courses available 24/7 in 10 languages. Across all these media, our message is consistent: that we strive to keep our workplaces free from hazards, and that our employees play an integral and vital role in actively participating in our safety programs, with the goal of ensuring that all employees go home to their families at the end of the day safe and sound. Last year employees completed more than 2100 EHS-related courses. In addition, in the Global Client Care organization, 900 field service employees from the US and Canada completed a mandatory course called “Back Safety: Lift Well Live Well.” 


In 2016, our global rate of recordable injuries fell slightly below our 2015 performance with opportunity for improvement.








Total recordable cases/100 employees/year







Days away and restricted cases/100 employees/ year







Lost workday cases/100 employees/year







Ergonomics injury cases/100 employees/year (US only)







Work related fatalities/year







* Motor vehicle related fatality

Safety case studies:

Ergonomic Workshops

We continued to offer half-day workshops to help employees learn how to see their work area through “ergonomic eyes.” These workshops provide a basic understanding of ergonomic principles as well as tools to help students identify ergonomic risks, assess the impact of poor ergonomic design, and take effective measures to improve the situation. Students spend time observing work assignments, then apply lessons learned to develop corrective action plans for their location by the end of the workshop. In 2016, more than 100 employees at 12 sites received this training. The photo shows a team from the  Pitney Bowes Presort facility in Levittown PA applying their newly obtained ergonomic skills completing a job assessment. 

Find It Fix It Kits

In order to reach employees throughout our businesses, safety and environmental information kits have been prepared by EHS and delivered to our largest production locations. We extended this well-received program in 2016 by creating two new Kits and delivering them to approximately 50 sites. Each Kit included posters, placards, muster topics for supervisory use, employee handouts, videos and more. Topics included:

  • Electrical safety

  • Powered Industrial Vehicle Safety

  • Hazard Communication (Global Harmonization)

  • Driver Safety

  • Energy / Carbon Management

  • Sustainability

  • Job Hazard Analysis

  • Fire/Home Safety

The photo shows a sampling of materials from the kits.

Electrical Safety

In 2016 Pitney Bowes Presort Services completed a two-year analysis of all 35 operational sites to determine the potential exposure to arc flash for on-site technicians working on PB Presort equipment. The process included gathering and diagramming facility-related electrical information and then tracing it down to the individual sorting machines. As a result, we not only determined that our equipment technicians are not exposed to arc flash, but were also able to provide the information necessary to protect on-site contract electricians, whether working on our behalf or for the building owners. All electrical panels and enclosures have been posted with labels that identify the potential energy, necessary personal protective equipment and safe boundaries needed when working on electrical equipment.

The first photo shows an electrical consultant undertaking the initial data collection in order to calculate the potential for arc flash at one of the PB Presort locations.

The second photo shows the warning label we ultimately affixed to our power panels describing the arc flash potential. 

Fit for Work

Since May 2016 our Presort Services site in Reading, PA has been pilot-testing a new safety program designed to prevent work-related injuries by working with employees before minor aches turn into major pains. Under the Fit for Work program, certified athletic trainers, with extensive background in body mechanics, spend time on the production floor observing employees during their normal work process. Through a combination of observation and one-on-one interaction, the trainers can correct behavior as it is happening to ensure that employees lift properly, use correct posture, and avoid overextending their reach or capacity. The program also allows employees to speak with trainers directly and have them review their work routine. The program has already resulted in a series of recommended process modifications to ensure that work gets done with the least possible ergonomic impact to the employee.