Global Supplier Diversity Program

Pitney Bowes is committed to growing our business using diverse suppliers. We believe diverse businesses enhance our global supply base, providing innovative strategies and solutions while meeting or exceeding expectations in the areas of cost, quality and delivery. We ensure that the following diverse groups have the opportunity to compete for our business.

  • Minorities
  • Women
  • Veterans, Service-Disabled Veterans
  • HUBZone
  • Native American
  • Lesbian, Gay, Bisexual and Transsexual (LGBT)
  • Economically Small Disadvantaged Businesses (SDB)
  • Small Businesses
  • Americans with disabilities

Our Supplier Diversity Program works closely with national and regional groups focused on the growth and sustainability of diverse businesses. For years our active leadership has included a board of director position on the Women’s Business Enterprise National Council. We have also launched a new supplier diversity registration portal for diverse businesses at, where PB buyers search for qualified diverse suppliers. Current key initiatives include the following:

  • Sourcing: Implementing category-level goals and targets throughout the supply chain organization. Category managers are assigned subcontracting targets and must develop a sourcing plan to support the inclusion of diverse businesses.
  • Development: Helping existing diverse suppliers to expand their offerings or improve processes to enable them to capture additional Pitney Bowes business.
  • Communication: Ensuring that stakeholders across the company understand the benefits of a diverse supplier base, and communicating the business case to senior management and the leadership of our procurement partners in HR, facilities and engineering.
  • Metrics: Developing a robust performance scorecard to clarify current conditions, future opportunities and action items for quarterly presentation to sourcing teams and senior management.


We report monthly diverse supplier spend and assess it against our own internal goals as well as the Small Business Administration (SBA) subcontracting plan. Our quarterly reporting capability includes second-tier spend, which we provide to clients representing at least $1,000,000 in annual revenue. We use an indirect reporting model based on the percentage of revenue from each client and the percentage of spend across diverse supplier categories. We currently monitor spend with the following business types: Small, Minority, Women, Veteran, Service Disabled Veteran and HubZone.

Supplier qualification and certification

We require all suppliers to meet high standards of product and service quality, as well as specific objectives related to cost, quality, and delivery. To be considered to do business with Pitney Bowes, diverse businesses are encouraged to register their business on the supplier diversity portal at Diverse businesses are also strongly encouraged to seek certification from one of the following agencies:

  • National Minority Supplier Development Council (NMSDC)
  • Women’s Business Enterprise National Council (WBENC)
  • Small Business Administration (SBA)
  • Association for Service Disabled Veterans (ASDV)
  • National Gay and Lesbian Chamber of Commerce (NGLCC)
  • National Veteran-Owned Business Association (NaVOBA)
  • Minority Supplier Development-UK (MSDUK)
  • WEConnect International

We also accept certification by federal, state, and local governments in the United States.

Outreach organizations

We provide opportunities for small/diverse suppliers to connect with sourcing professionals and internal stakeholders. We are an active leader and member of several organizations dedicated to the advancement of diverse supplier development:

  • The National Minority Supplier Development Council – Minority
  • The Women’s Business Enterprise National Council – Women
  • The National Veteran Owned Business Association – Veterans
  • Government Agencies:
    • Small Business Administration (SBA)
    • States and Local Governments (United States)


Our engagement with diversity business development organizations includes active leadership and participation on key committees. A senior Pitney Bowes executive sits on the Board of Directors of the Women’s Business Enterprise National Council.

Global Supplier Diversity Performance 2017

In 2017 overall diverse spend was 12.96% of the overall qualified spend. The total attributed to Small and Diverse spend was 29.5%.

Recognition and Awards

We have received numerous awards and recognition for our global supplier diversity program. Below are some of our supplier diversity awards.

MBNUSA Minority Business News – Corporate 101: Most Admired Companies for Supplier Diversity – 2016 & 2017

WBENC "America's Top Corporation Award" – 2016 & 2017

WPEO-NY Outstanding Women’s Business Advocate for the NY Region – 2017

US Veterans Magazine – Top Supplier Diversity Program – 2017

NaVOBA Best Corporations for Veteran’s Business Enterprises – 2017

NaVOBA America's Top Military Friendly Supplier Diversity Programs – 2016

NaVOBA Corporation Veterans Advocate Champion – 2016

Women’s Enterprise USA magazine’s WE 100 Corporations of the Year – 2016

MBNUSA Champion of Supplier Diversity Magazine – 2016

Diversity plus Magazine Ranked Top 30 Champions of Diversity – 2016