Global Supplier diversity

Pitney Bowes is committed to growing our business using diverse suppliers. We believe diverse businesses enhance our global supply base, providing innovative strategies and solutions while meeting or exceeding expectations in the areas of cost, quality and delivery. We ensure that the following diverse groups have the opportunity to compete for our business.

  • Minorities
  • Women
  • Veterans, service-disabled veterans
  • HUBZone
  • Native American
  • Lesbian, Gay, Bisexual and Transsexual (LGBT)
  • Economically Small Disadvantaged Businesses (SDB)
  • Small Businesses
  • Americans with disabilities

We continually develop new strategies to help diverse businesses grow and participate in Pitney Bowes’ global growth.

New areas of opportunity: We identify potential diverse suppliers in areas ranging from logistics and distribution, marketing, mechanicals, facilities and staffing, to finance, travel, benefits and legal work. We use business fairs and matchmaking opportunities to evaluate potential suppliers and build a continuous pipeline. The Global Supplier Diversity team meets regularly with sourcing teams to address gaps and develop plans. We are committed to earning recognition as a global supplier diversity leader in our industry, and have repeatedly been recognized in the United States for our supplier diversity practices and performance.

Communication: We work across the global enterprise and supply chain to ensure a commitment to supplier diversity. We also hold annual training for procurement professionals.

Supplier development: We work with existing diverse suppliers to help them qualify for expanded relationships through product or process improvements. We also mentor potential suppliers.

Sourcing: We integrate supplier diversity into our global sourcing process with an ongoing partnership between Global Supplier Diversity and procurement. Our sourcing processes include requirements to include diverse businesses.

Metrics: Each year we establish a Small Business Administration commercial subcontracting plan. We set goals for year-over-year growth in diverse spend and use a supplier diversity dashboard to track performance in each diverse category.


We report monthly diverse supplier spend and assess it against our own internal goals as well as the Small Business Administration (SBA) subcontracting plan. We also report supplier diversity spend to select commercial clients on a quarterly basis and require majority suppliers with whom we spend more than $500,000 per year to report their supplier diversity spend on a quarterly basis.

Supplier qualification and certification

We require all suppliers to meet high standards of product and service quality, as well as specific objectives related to cost, quality and delivery. To be considered to do business with Pitney Bowes, diverse businesses are required to register their business on the supplier diversity portal at Diverse businesses are also strongly encouraged to seek certification from one of the following agencies:

  • National Minority Supplier Development Council
  • Women’s Business Enterprise National Council
  • Small Business Administration
  • Association for Service Disabled Veterans
  • National Gay and Lesbian Chamber of Commerce
  • Minority Supplier Development-UK
  • We-Connect International

We also accept certification by federal, state and local governments in the United States.

Outreach organizations

We provide opportunities for small/diverse suppliers to connect with sourcing professionals and internal stakeholders. We are an active leader and member of several organizations dedicated to the advancement of diverse supplier development:

  • The National Minority Supplier Development Council – Minority
  • The Women’s Business Enterprise National Council – Women
  • The National Veteran Owned Business Association – Veterans
  • The National Gay & Lesbian Chamber & Commerce –LGBT
  • The Minority Supplier Development – United Kingdom – Minority
  • The Connecticut Veterans Chamber of Commerce – Veterans


Our engagement with diversity business development organizations includes active leadership and participation on key committees. Our head of Global Supplier Diversity serves on the board of directors of the Greater New England Minority Supplier Development Council (GNEMSDC) as well as the Advisory Board of the National Veterans Owned Business Association (NaVOBA). A senior Pitney Bowes procurement executive regularly sits on the Board of Directors of the Women’s Business Enterprise National Council, most recently as the Council’s immediate Past Chair.

Connecticut Supplier Connection Workshop

Pitney Bowes partnered with IBM, ISM-CT, Inc. and The Business Council of Fairfield County to present a workshop called “Is your Company Ready to Win a Contract with a Large Buyer?” to help diverse businesses bid on new business opportunities and win contracts with large firms ranging from Pitney Bowes and IBM to AT&T, DuPont, Pfizer and many others.

Performance 2016

Global Supplier Diversity

In 2016, we achieved 17.7% increase in spending with diverse suppliers over 2015. Contract awards to diverse businesses included staffing, facilities services, information technology and logistics.

Recognition and Awards

We have received numerous awards and recognition for our global supplier diversity program. View some of our other supplier diversity awards here.

WBENC "America's Top Corporation Award" – 2017 – Woman

WPEO-NY WBE Advocate of The year 2017

NaVOBA - America's Top 2016 Military Friendly Supplier Diversity Programs

NaVOBA - 2016 Corporation Veterans Advocate Champion

Women’s Enterprise USA magazine’s WE 100 Corporations of the Year – 2016

NBM USA 2016 Champion of Supplier Diversity Magazine -Minority

Diversity plus Magazine Ranked Top 30 Champions of Diversity – 2016

MBNUSA Minority Business News – 2016 Corporate 101: Most Admired Companies for Supplier Diversity.