Ecommerce return services
Choose the #1 parcel returns solution in the US
Partner with the reverse logistics experts
Returns are vital to businesses offering the best customer service —and can drive revenue growth when handled correctly. Pitney Bowes has the experience and network in place to streamline returns end-to-end. We leverage our USPS-integrated delivery network, proprietary returns ZIP code and national network of processing centers to pick up and process returns faster.
Advantages of Pitney Bowes return solutions
Easy pickup and dropoff
We provide hassle-free prepaid labels with QR codes that enable daily at-home pickup or convenient dropoff.
Plan ahead with better visibility
Improve dock and labor planning with Advance Return Notifications (ARNs) provided by Pitney Bowes returns label technology.
Brand reinforcement
Make sure your company brand is front of mind throughout the process with our Consumer Connect returns and tracking portal.
Improved inventory management
Streamline and expedite returns processing so items can be put back into active inventory faster.
Deckers steps up their returns process
“With Pitney Bowes technology, customers have visibility into their entire returns process and we’re able to offer them the highest level of service. As a result, we have seen a significant decrease in returns-related contacts over the last three years.”
-- Jesse Carstens,
Senior Manager of Ecommerce Technology and Operations, Deckers Brands
