Relay® mid to high volume inserter systems

The simple way to increase productivity and accuracy.

The Relay mid to high volume folder inserters with file control are designed for mid to large mailers to bring you increased accuracy and security while increasing the speed of your mailing process. With models capable of handling up to 5,400 envelopes per hour, you can be sure your bills, statements and other personalized mail will be assembled quickly.  

File control is the proven Pitney Bowes® technology version of file-based processing that goes beyond traditional OMR or 1D and 2D barcodes scanning by using a Reference File to control the folding and inserting process, so you can track not only what pages are being folded and inserted, but also which specific pages are intended for each individual customer.


Relay™  inserter systems with file control

Your physical communications should be treated with the same scrutiny you afford your digital data.

Mitigate risk

Mitigate risk

Managing compliance is becoming more complex with new regulations and increasing concerns around protecting consumer data.

With file control, you can track and confirm every customer’s document as it’s completed and to recreate a mailing event to prove it.

Improve production

Improve production

Using file control, you are guided through job setup and material loading, and in the event of errors, can easily reprint damaged documents.

You can see exactly which pages are finished, in process, and even which pages are coming. Production doesn’t slow down to verify your mail is assembled correctly.

Increase efficiency

Increase efficiency

The ability to work with multiple flat and letter-sized envelopes means you can automate even more of your mailings across departments.

No manual change-over and a straight paper path help ensure you mail process has minimum interruptions.

Protect Revenue

Protect cash flow

Consumers are highly unlikely to do business with any company that does not protect their privacy.
Relay inserters with file control help ensure the contents of your customers’ mail are accurate.

It also helps you finish your mail faster, so you can send it to your customers faster.


It´s easy to add intelligence to your Relay inserter with the Relay Hub.


Relay Hub from the Pitney Bowes Commerce Cloud works with your existing printstreams like PCL or even PDF to add barcodes to your existing documents and creates a Reference File for File-based processing. You get a simple, secure solution to add new levels of privacy and security to your mail, that won’t burden your IT.


01. Upload file

Upload print file or pdf to Relay Hub.

02. Add barcodes

Relay adds barcodes to documents and creates Reference File.

03. Send to inserter

Documents are printed with barcodes and File is sent to inserter.

04. Fold, insert and track

Inserter scans barcode which points to record in Reference File for instructions.

Each piece is folded and inserted and tracked accurately.

Each Relay inserter is designed to meet your business needs.


Relay 5000 and 6000 Specifications




Relay 5000



Relay 6000


4,000 per hour

4,300 per hour

   Monthly Capacity



   Max Number of

  7 (4 High Capacity Sheet Feeders + 3 Sheet/Insert Feeders)

Relay 7000 and 8000 Specifications




Relay 7000



Relay 8000


5,400 per hour

   Monthly Capacity



   Max Number of

  8 (4 High Capacity Sheet Feeders + 4 Sheet/Insert Feeders)

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