Improve Customer Analytics

Deliver better experiences by gaining a single view of your customers.


Create a richer understanding of your customers and engage more effectively.

Know your customers as individuals.

Understand customer data.

Integrate, cleanse and analyze customer data to better understand your customers and create more relevant experiences.

Gain perspective from address data.

Know your customer beyond your organization. Access third party context-based information that enhances understanding and engagement.

Deliver personalized experiences.

Effectively target and deliver more personalized customer experiences with high quality, location-enriched data.



 

The results are in: Consumers pick omnichannel

Over 85 percent of 2,000 global consumers surveyed by the Chief Marketing Officer (CMO) Council, in partnership with Pitney Bowes, reveal that a blend of both digital and physical channel experiences is the preferred way of interfacing with brands. Are you meeting them at their moment of need?

 

Download the full report

 

Critical Channels of Choice



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Customer Information Management

Use trusted data and insights in context across your enterprise. Drive superior business outcome by managing customer data to better understand your customers and their context.

 

Learn More      Case Study: New England Bank

 



 

Customer Engagement

Communicate in a relevant and timely manner across all customer touchpoints.

 

Learn More      Case Study: Geoffrey Insurance

 

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Success Stories

Girl on swing

Brimbank City Council

Brimbank City Council becomes more customer-centric with help from Pitney Bowes.

Shipping package

Schwan’s Home Service

Schwan’s experiences a 25% decrease in new customer duplicate data.

Family washing car

Direct Line

One of the UK’s largest insurance companies develops effective remedy to simplify coverage.

Soda bottles on conveyor belt

Packaged goods company

Global CPG company’s digital self service makes paying for its products as enjoyable as consuming them.