Selecting the default UPS account in SendPro Online or PitneyShip

A system-wide default UPS account can be set by the administrator. Each individual user can also set their own default account, which overrides the default set by the administrator.
Products affected: SendPro® Online, PitneyShip™

A system-wide default UPS account can be set by the administrator. Each user can also set their own default account, which overrides the default set by the administrator (SendPro Classic only).

Select your software version

There are currently two versions of our shipping software. Click on the image that matches your Home screen to view the instructions for your version.

SendPro Online classic version Home screenPitneyShip Home screen

 

SendPro Online (classic) SendPro Online classic Home screen thumbnail

Selecting the system default UPS account

Only users with the role of Admin can perform this procedure. This will be the default account for all users who do not have a different default account set (see below for details).

  1. Select Settings > Shipping Carriers.
  2. Select the Manage link next to the account you wish to update.
  3. Select the Make this my default UPS account box.
  4. Select Save. The system default account has a star next to it on the Shipping Carriers page.

Selecting your personal default UPS account

This setting can be set by each user. Individual user preferences override the default account set by the system Admin.

  1. Select Settings > Preferences.
  2. Under Default UPS Account, select the desired account.

 

PitneyShip (new) PitneyShip Home screen thumbnail

Only users with the role of Admin can perform this procedure. This will be the default account for all users.

  1. Select Settings > Carriers.
    Settings menu with Carriers highlighted
  2. Select the arrow next to the account you wish to set as default.
  3. Select the Make this my default account box.
  4. Select Save.

UPDATED: April 26, 2022

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