Sharing the Address Book in SendPro Online or PitneyShip

By default, each SendPro Online or PitneyShip user has their own address book, but if you have a multi-user subscription, you can choose to have users share addresses.
Products affected: SendPro® Online, PitneyShip™

By default, each user has their own address book, but if you have a multi-user subscription, you can choose to have users share addresses.

Only users with the role of Admin can perform this procedure.

Select your software version

There are currently two versions of our shipping software. Click on the image that matches your Home screen to view the instructions for your version.

SendPro Online classic version Home screenPitneyShip Home screen

 

SendPro Online (classic) SendPro Online classic Home screen thumbnail

With a shared address book:

  • All users can add, edit, and delete recipient addresses.
  • All users can import addresses, but when doing so, they cannot replace the entire address book.
  • The shared address book is only for recipient addresses. Sender addresses are still set for each user individually.
  1. Select Settings > Admin Options.
  2. Under Share Address Book, check the I want to use a shared address book box.
    Important: Once this setting is enabled, it cannot be undone. All users' address books will be permanently merged into one. There is no ability to go back to individual address books.
  3. When prompted, confirm that you wish to make this permanent change.

 

PitneyShip (new) PitneyShip Home screen thumbnail

If you allow users to share addresses, all users will be able to choose to share each of their individual addresses with the other users of your subscription.

  1. From the menu at the top, select Address Book.
  2. Select Allow users to shared addresses.
    When this setting is enabled, users will have the Share address with all users option when adding an address to the address book.
    SendPro Online or PitneyShip Share address option in Add Contact window
  3. (Optional) If you want the Share address with all users box to be checked by default whenever users add addresses, select Set to "Always share" by default.

UPDATED: April 25, 2022

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