Setting up the default return label address in SendPro Online or PitneyShip

You can choose the default recipient address that will be used for all return labels you create.
Products affected: SendPro® Online, PitneyShip™

You can choose the default recipient address that will be used for all return labels you create.

Select your software version

There are currently two versions of our shipping software. Click on the image that matches your Home screen to view the instructions for your version.

SendPro Online classic version Home screenPitneyShip Home screen

 

SendPro Online (classic) SendPro Online classic Home screen thumbnail

  1. Select Settings > Return Labels.
  2. Select I want to use the same recipient address for all my return shipping labels.
  3. Enter the address in the fields provided.
  4. Select Save.

PitneyShip (new) PitneyShip Home screen thumbnail

  1. Select Settings > Shipping Label Options.
  2. Under Return Shipping Labels, select Automatically pre-fill your preferred recipient address when creating return shipping labels. You can change this on any label.
  3. Select the address book icon and select the default return address you wish to use.

UPDATED: April 25, 2022

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