Changing the sender (from) address in SendPro Online or PitneyShip

If needed, you can change the sender (from) address when creating a shipping label.
Products affected: SendPro® Online, PitneyShip™

If needed, you can change the sender (from) address when creating a shipping label.

Select your software version

There are currently two versions of our shipping software. Click on the image that matches your Home screen to view the instructions for your version.

SendPro Online classic version Home screenPitneyShip Home screen

 

SendPro Online (classic) SendPro Online classic Home screen thumbnail

  1. From the Home screen or the Print menu, select a carrier.
  2. Select the sender address in the upper left.
    Change sender address menu
  3. Select one of the following options:
    • To select a different address from your address book, select View all senders and select the desired address.
    • To make a change to the currently selected address, select Edit sender address, make the necessary changes, and select Confirm Address.
    • To enter a new address, select Add new sender address, enter the address, and select Confirm Address.

Tip: To set the default sender address, go to Settings > Label Options > Use a default sender address.

 

PitneyShip (new) PitneyShip Home screen thumbnail

  1. While creating a label, select the From address in the upper left.
    Change sender address menu
  2. Select one of the following options:
    • To select an address from your address book, select View all senders and select the desired address.
    • To enter a new address, select Add new sender address, enter the address, and select Save.
    • To make a change to the currently selected address, select Edit sender address, make the necessary changes, and select Save.

Tip: To set the default sender address, go to Settings > Shipping Label Options > Use a default sender address on shipping labels.

UPDATED: April 28, 2022

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