Moving the mailstation and mailstation2

Follow these precautions to safely move your mailstation™ or mailstation2™, whether it's across the room or to a new facility.
Products affected: mailstation™, mailstation2™
Follow these steps to safely move your mailstation™ or mailstation2™, whether it's across the room or to a new facility.

Prepare to move the meter

  1. Remove the ink cartridge:
    1. Press Menu.
    2. Press Review (down) until the message Use ink functions? displays.
    3. Press Enter/Yes.
    4. Press Review (down) until the message Replace ink cartridge? displays.
    5. Press Enter/Yes.
    6. Open the top cover.
    7. Press the top of the ink cartridge latch located on the green unlock icon.
      User-added image
    8. Remove the ink cartridge and place it in a zip-top bag, as it may leak in transport.
  2. Unplug the power cord and close the cover.
  3. Unplug the scale from the back of the meter and remove it from the top of the meter.
  4. When you move the meter, make sure that it stays level or ink may leak and damage the meter.

Set up the meter in the new location 

  1. Reinstall the ink cartridge.
  2. Plug the scale into the back of the meter and place it on the top of the meter.
  3. Plug the power cord into the meter and power outlet.
Use the Contact Us options below if you need further assistance. Have your model and serial number ready.

UPDATED: August 14, 2021

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