Setting up a wired network connection on the SendPro® C Model with PCN 2H00

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Products affected: SendPro® C (2H00)

If you are unsure of your SendPro C, SendPro+ model number, refer to Related topics.

For information about the connection settings required on your network, contact your IT department.

Once you have set up your connection, you can test the connection using the Check Network application. The icon for this application is located in the application drawer at the bottom of the Home screen. Refer to Related topics

First, determine the connection type:

  1. Tap the Settings (gear) icon in the global toolbar.
  2. Tap Wired.
  3. Check to see which connection type is selected.
  4. If your connection type is DHCP, follow the steps for DHCP. If your connection type is Static IP, follow the steps for Static IP.


  1. Select DHCP.
  2. Tap Connect.
  3. If it does not connect, unplug the power cable.
  4. Wait 2 minutes. The screen should turn off after 10 seconds.
  5. Plug the power cable back in, ensuring that it is plugged directly into a wall outlet.
  6. Quickly tap and release the power button to turn the meter back on.
  7. Tap the Settings (gear) icon in the global toolbar.
  8. Tap Wired (Ethernet) and make sure DHCP is selected.
  9. Tap Connect.


  1. Select Static.
  2. Contact your internal IT department to get and record the values you will need to enter for your meter. These include: IP Address, Netmask, Gateway and DNS Address.
  3. Enter the values you recorded in step 2 for the IP Address, Netmask, Gateway, and DNS Address in the corresponding fields.
  4. Tap Connect.
  5. If it fails to connect, remove the network cable from the back of the meter.
  6. Tap the Connect button. Wait for the attempted connection to fail.
  7. Plug the network cable back in.
  8. Delete the values in the IP Address, Netmask, Gateway, and DNS Address fields.
  9. Enter the IP Address, Netmask, Gateway, and DNS Address that you recorded in step 2.
  10. Tap Connect.

If you use a proxy server, refer to Related topics.

Related topics:

UPDATED: August 14, 2021