Requesting a USPS stamp refund in SendPro Online

You can request a refund up to 60 days from the date on which you printed a USPS stamp.

• When you request a refund for a USPS stamp, the postage amount is credited to your postage balance once approved.
• Stamp refund requests can take up to 5 business days to be approved.
• If you are using a US government account, you cannot request a refund for stamps.

1. From the menu at the top, select History > Request a Refund.
2. Select the USPS Stamps tab. The USPS stamps that are eligible for refund are shown.
3. Select the transaction for which you wish to request a refund.
4. Select Request Refund.
5. Verify the information.
6. Select Submit Refund Request.