How to understand the way P/I Output Manager populates the User and Password fields

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When the P/I Output Manager client is installed, there are two standard users supplied, administrator and support.

The first time the client GUI is started, the user and password fields are both unfilled.

The customer must select the user and enter the password at the first startup.

Subsequent startups will show the last user populated in the User field, but the password is never populated.

Question

Subject: GUI does not populate the user and password in P/I Output Manager

Initial Details: Customer is unable to launch a GUI client as it just hangs and is not populating the login details.

UPDATED: August 14, 2017

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