How to zero the scale on the SendPro 300

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Products affected: SendPro® 300
You can reset the scale to zero to lessen the chance of accidentally printing the wrong postage. Watch this video or follow the steps below to zero the scale:

Follow these steps to zero the scale:
  1. From the Home screen, select Mail.
  2. Select Default Preset from the menu on the left.
  3. Remove any mail pieces from the scale.
  4. Select the Scale button.
  5. Select Zero the scale.
  6. The scale will zero out the weight and you will be returned to the Mail screen.
If you require additional assistance, contact customer support at 1-800-522-0020 from 8 am to 8 pm Eastern Time. Please have your model number ready.

UPDATED: June 26, 2017