Printing stamp sheets in SendPro Online or PitneyShip

Stamps can be printed either from the SendPro Online software (SendPro classic version only) or from the web version of SendPro Online or PitneyShip. Each sheet has a unique serial number. The system keeps track of how many stamps you print with each serial number so you do not have to use the entire sheet at once.
Products affected: SendPro® Online, PitneyShip™

Stamps must be printed on Pitney Bowes stamp sheets. Each stamp sheet has a unique serial number and contains either 20 or 25 blank stamp stickers. Older sheets with 25 stamps (SL-SPM01) have serial numbers that start with "A", and newer sheets with 20 stamps (SL-SPM11) have serial numbers that start with a character other than "A". The system keeps track of how many stamps you print with each serial number, so you do not have to use the entire sheet at once.

The postage value printed is as-is and is not a USPS Forever Stamp. If USPS postal rates change, you can print a postage correction stamp which can be used with an already printed stamp to add additional postage.

Select your software version

There are currently two versions of our shipping software. Click on the image that matches your Home screen to view the instructions for your version.

SendPro Online classic version Home screenPitneyShip Home screen

PitneyShip (new)

 

SendPro Online (classic) SendPro Online classic Home screen thumbnail

In the classic version of SendPro, stamp sheets can be printed either from the SendPro Online software or from the web version of SendPro. Stamps without a date can only be printed from the SendPro Online software. Stamps must be printed on compatible postage sheets, which are available in our online shop (item number SL-SPM11).

  1. From the Home screen, select Stamp Sheets & Rolls.
    SendPro Online classic Home screen with Stamp Sheets & Rolls highlighted
  2. Select Stamp Sheet.
    Stamp Sheet tile
  3. Enter the serial number of the stamp sheet you will print and select Accept. If you have printed stamps before, the most recently used sheet is already selected.
  4. From the Quantity menu, choose the number of stamps you wish to print. The stamp sheet image shows a preview of the stamps that will print.
  5. Perform any of the optional tasks below to set up the stamps as needed.
  6. Select Print.
    • If printing from a web browser, a PDF of the stamp sheet opens in a new browser window or tab. Use your browser's print function to print this file.

Optional tasks

Print Stamp Sheets screen

  1. Changing the mailing date or Printing stamps with no date
  2. Changing the postage class or amount
  3. Printing additional stamps with a different value on the same sheet
  4. Changing the stamp sheet
  5. Assigning the stamp cost to a cost account
  1. Adding extra services
  2. Entering notes for your transaction history
  3. Changing the ZIP code the mail is being sent from  
  4. Marking cells as damaged
  5. Starting over
  6. Printing a test stamp sheet

 

Changing the mailing date

Select the desired date from the Mailing Date on Stamp menu [1].

Note: Stamp dates change to the next day automatically at 5PM in your time zone.

Printing stamps with no date

To print stamps with no date on them, choose Print without a date from the Mailing Date on Stamp menu [1]. Stamps without a date can only be printed from the SendPro Online software.

Changing the postage class or amount

From the Mailing Services / Stamp Value menu [2], choose the value of the stamps you wish to print.

  • To choose a mail class that is not listed, select Choose another mail class, choose the desired Type and Weight, and select Accept.
  • International letter is found under Choose another mail class.
  • The maximum weight for a stamp is 13 ounces. To send something that weighs more than that, create a shipping label.
  • If you have the attached USB scale, you can select the scale icon to weigh the item on the scale.

Printing additional stamps with a different value on the same sheet

Select Add Another Stamp Value [3] and choose the number and stamp class.

Changing the stamp sheet

To use a different stamp sheet, select Switch sheet > Add a new stamp sheet [4].

Assigning the stamp cost to a cost account

Select Cost account at the bottom [5], then choose the desired account from the menu that appears.

Adding extra services

To add extra services such as certified mail:

  1. Select Add extra services [6].
  2. Select the desired services.
  3. Select Accept.

Entering notes for your transaction history

Select Add memo / reference [7], enter the memo (up to 50 characters), and select Accept.

Changing the ZIP code the mail is being sent from

Enter the ZIP code in the Mail From This ZIP Code field [8].

Marking cells as damaged

To mark cells as damaged so that they will not be printed on (for example, if a stamp was accidentally pulled off):

  1. Select Mark cells as damaged [9].
  2. Click on the cells you wish to mark as damaged. To unmark cells that were incorrectly marked as damaged, click on them.
  3. Select Remove.

Starting over

To clear the stamp selections and start over, select Remove all stamps [10].

Printing a test stamp sheet

Select Test Print [11]. Test prints are for testing alignment only and do not use postage. If your test sheet is not aligned properly, see Stamp sheets not aligned properly when printed.

 

PitneyShip (new) PitneyShip Home screen thumbnail

In PitneyShip, stamp sheets can be printed using a browser printer (any printer to which you can print from your web browser) or directly to a DeviceHub printer.

Stamps must be printed on compatible postage sheets, which are available in our online shop (item number SL-SPM11).

  1. From the Home screen, select the Stamps tab.
  2. Select Sheet.
  3. From the Quantity menu, choose the number of stamps you wish to print.
  4. Perform any of the optional tasks below to set up the stamps as needed.
  5. Select Add to Sheet. The stamp sheet image shows a preview of the stamps that will print.
    Add to Sheet button
  6. Select Print Stamps.
  7. Select your printer and select Print Stamps.
    • If you select Use browser printer, a PDF of the stamp sheet opens in a new browser window or tab. Use your browser's print function to print this file.
    • If you select a DeviceHub printer, the stamp sheet is sent directly to the printer (no PDF opens).

Optional tasks

Print Stamp Sheet screen

  1. Changing the postage class or amount
  2. Adding extra services
  3. Printing additional stamps with a different value
  4. Assigning the stamp cost to a cost account
  5. Entering notes for your transaction history
  1. Changing the ZIP code the mail is being sent from  
  2. Marking cells as damaged
  3. Removing stamps
  4. Printing a test stamp sheet
  5. Changing the stamp sheet

Changing the postage class or amount

  1. Select Custom Stamp [1].
  2. Enter the weight [1]. If you have an attached scale, select Get Weight to weigh the item on the scale. If you have more than one scale, select the arrow next to the Get Weightbutton to select your scale.
    ps-get-weight
  3. Select the Mail Type [1].
  4. Select Add to Sheet.

Note: The maximum weight for a stamp is 13 ounces. To send something that weighs more than that, create a shipping label.

Adding extra services

To add extra services such as certified mail:

  1. Select Custom Stamp [1].
  2. Select Add Extra services [2].
  3. Select the desired services.
  4. Select Accept.

Printing additional stamps with a different value

After adding the first stamp to the sheet, select the weight and type for the next stamp and select Add to Sheet.

Assigning the stamp cost to a cost account

Select the desired account from the Cost Account menu [4].

Entering notes for your transaction history

Enter the note (up to 50 characters) in the Memo/Reference field [5].

Changing the ZIP code the mail is being sent from

Enter the ZIP code in the Mail From This ZIP Code field [6].

Marking cells as damaged

To mark cells as damaged so that they will not be printed on (for example, if a stamp was accidentally pulled off):

  1. Select Mark Cells As Damaged [7].
  2. Click on the cells you wish to mark as damaged. To unmark cells that were incorrectly marked as damaged, click on them again.
  3. Select Apply.

Removing stamps

To remove all stamps and start over, select Delete All [8]. To remove a specific stamp, select the delete icon next to it. SendPro Online or PitneyShip delete icon

Printing a test stamp sheet

Select Test Print [9]. Test prints are for testing alignment only and do not use postage. If your test sheet is not aligned properly, see Stamp sheets not aligned properly when printed.

Changing the stamp sheet

Select the desired stamp sheet from the Stamp Sheet Serial Number menu [10]. The most recently used sheet is selected by default. To add a new sheet, select the + (Add new stamp sheet) icon, enter the serial number, and select Continue.

 

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UPDATED: October 10, 2022