How to clear the batch count on the DM300c, DM400c and more

Print this support article
Products affected: DM300C™, DM400C™, DM450C™, DM475™
Important: Once the batch register is cleared, the data cannot be restored.

To clear the batch count:
  1. Press the Funds button.
  2. Press the Menu button.
  3. Select Clear Batch Value.
  4. At the Confirm Clear prompt, select Yes, Clear Value to confirm. The batch value and batch piece register returns to zero.
  5. Press Home to return to the Home screen.

UPDATED: October 24, 2016