Perform a balance inquiry or postage refill when the message Inspection Due appears.
When a postal inspection is required, you are notified automatically by the message on the Envelope Printing home screen:
Inspection Due. Perform a balance inquiry or a refill.
- If accounting is enabled, you must first tap Account and select an account.
- Tap Balance Inquiry or Refill Postage to fulfill the inspection requirement.
If you need further assistance, please use the
Contact Us options below.
UPDATED: January 21, 2021