Viewing your history in SendPro Online or PitneyShip

You can view the history of your shipping labels, stamp printing, postage purchases (refills), and refunds.
Products affected: SendPro® Online, PitneyShip™

You can view the history of your parcels, shipping labels, stamp printing, postage purchases (refills), and refunds. History data is kept online for 25 months.

Select your software version

There are currently two versions of our shipping software. Click on the image that matches your Home screen to view the instructions for your version.

SendPro Online classic version Home screenPitneyShip Home screen

 

SendPro Online (classic) SendPro Online classic Home screen thumbnail

  1. From the menu at the top, select History > Shipping & Postage History.
  2. By default, the Shipments tab is shown, showing the history of your past shipments.
    History screen
  3. Select the tab for the type of history you wish to view:
    • Shipments: Your shipping label printing history
    • USPS Stamps: Your USPS stamp printing history
    • USPS Stamp Refunds: Your USPS stamp refund history
    • Postage: Your postage purchase (refill) history
    • USPS Label Refunds: Your USPS label refund history
    • SendPro Mailstation: Postage printed on your SendPro Mailstation (You will only see this tab if you have a SendPro Mailstation.)
  4. To view the details of a particular item in the list, select the arrow to open it.
    History screen with a history record expanded
  5. (Optional) To filter the list further, use the date or other filters at the top of the list.
  6. (Optional) To export the current list as a report, select the Export icon at the top of the list.
    Export button

 

PitneyShip (new) PitneyShip Home screen thumbnail

  1. Select History > Shipping & Postage History.
    History menu with Shipping & Postage History highlighted
  2. Select the tab for the type of items you wish to view:
    • Shipments: Your shipping label printing history
    • USPS Stamps: Your USPS stamp printing history
    • Postage: Your postage purchase (refill) history
    • USPS Refunds: Your USPS label and stamp refund history
    • SendPro Mailstation: Postage printed on your SendPro Mailstation (You will only see this tab if you have a SendPro Mailstation.)
  3. Use one or more of the following options to locate the desired shipment:
    • Search: Enter part of a tracking number, recipient name, company, or address in the search field.
    • Filter by date: To change the date range shown, select the calendar icon and select the desired time period.
    • Filter by shipment type: Select the All Shipments menu, then select one of the available categories.
    • Sort the list: By default, shipments are listed by date, with the most recent at the top. To sort by Amount, select the Amount column heading.
    History screen filters
  4. To view the details of a particular item in the list, select the arrow to open it.
    History screen details arrow

 

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UPDATED: April 26, 2022

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