Using FedEx Ground Economy in SendPro Online or PitneyShip

FedEx Ground Economy (formerly SmartPost) is a residential ground service available in the US, in which the package ships via FedEx, but is delivered by USPS.
Products affected: SendPro® Online, PitneyShip™

FedEx Ground Economy (formerly SmartPost) is a residential ground service available in the US, in which the package ships via FedEx, but is delivered by USPS.

When using FedEx Ground Economy, FedEx charges for the shipping costs. The cost of the shipping label does not come out of your SendPro Online or PitneyShip postage balance.

Select your software version

There are currently two versions of our shipping software. Click on the image that matches your Home screen to view the instructions for your version.

SendPro Online classic version Home screenPitneyShip Home screen

 

SendPro Online (classic) SendPro Online classic Home screen thumbnail

Setting up FedEx Ground Economy

If you have FedEx Ground Economy on your FedEx contract, check the My Account Includes Ground Economy box when you set up your FedEx account.

  • If you check this box but you do not actually have FedEx Ground Economy on your contract, no error will be displayed. If you do not have FedEx Ground Economy in your carrier contract, you will not see any FedEx Ground Economy shipping options when creating a label.

If you sign up for FedEx Ground Economy after your FedEx account is already set up in SendPro, follow these steps to set it up in SendPro:

  1. Select Settings > Shipping Carriers.
  2. Select Manage next to your FedEx account.
  3. Select My Account includes Ground Economy.
  4. Select the Hub ID that was assigned to you by FedEx when you added Ground Economy to your FedEx contract.
  5. Select Save.

Using FedEx Ground Economy

  1. Select FedEx from the Home screen, or select FedEx Label the Print menu.
  2. Select My Box or Envelope. FedEx Ground Economy services will be displayed along with other FedEx services.
  3. Select a FedEx Ground Economy service.
  4. Select the desired extra services, Ancillary endorsement or Leave at door. For more information about these options, select the option and view the help text.
  5. Complete the label as usual.

Note: FedEx Ground Economy labels have two barcodes, one for FedEx and one for USPS.

Closing the Day for FedEx Ground Economy

When using FedEx Ground Economy, it is recommended that you "close the day" at the end of each shipping day. If you do not close the day, FedEx will finalize them as they are processed in the mail stream. To do this:

  1. Select Print > FedEx Ground Economy Close Day.
  2. Select the Close Day button. You should see a success message. Nothing will be printed.

 

PitneyShip (new) PitneyShip Home screen thumbnail

Setting up FedEx Ground Economy

If you have FedEx Ground Economy on your FedEx contract, check the My account includes Ground Economy box when you set up your FedEx account in PitneyShip.

  • If you check this box but you do not actually have FedEx Ground Economy on your contract, no error will be displayed. If you do not have FedEx Ground Economy in your carrier contract, you will not see any FedEx Ground Economy shipping options when creating a label.

If you sign up for FedEx Ground Economy after your FedEx account is already set up in PitneyShip, follow these steps to set it up in PitneyShip:

  1. Select Settings > Carriers.
    Settings menu with Carriers highlighted
  2. Select the arrow next to your FedEx account.
  3. Select My account includes Ground Economy.
  4. Select the Hub that was assigned to you by FedEx when you added Ground Economy to your FedEx contract.
  5. Select Save.

Using FedEx Ground Economy

  1. When creating a label, select either My Packaging or Other FedEx Packaging. FedEx Ground Economy services will be displayed along with other FedEx services.
  2. Select a FedEx Ground Economy service.
  3. Select the desired extra services.
  4. Complete the label as usual.

Note: FedEx Ground Economy labels have two barcodes, one for FedEx and one for USPS.

Closing the Day for FedEx Ground Economy

When using FedEx Ground Economy, it is recommended that you "close the day" at the end of each shipping day. If you do not close the day, FedEx will finalize them as they are processed in the mail stream. To do this:

  1. Select Sending > FedEx Ground Economy: Close Day.
    FedEx Ground Economy: Close Day
  2. Select Close. You should see a success message. Nothing will be printed.

 

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UPDATED: April 26, 2022

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