Changing your SendPro Online subscription payment method

If the credit card that you use to pay for your SendPro Online subscription expires, you will receive an email notification and should update your payment method right away.
Products affected: SendPro® Online

If the credit card that you use to pay for your SendPro Online subscription expires, you will receive an email notification and should update your payment method right away. If you do not update your subscription payment method before your next payment is due, your account will have limited access until you update it.

Only users with the role of Admin can perform this procedure.

Select your version of SendPro Online

There are currently two versions of SendPro Online. Click on the image that matches your SendPro Online Home screen to view the instructions for your version.

SendPro Online classic version Home screenSendPro Online Home screen

 

SendPro Online (classic) SendPro Online classic Home screen

To change your SendPro Online subscription payment method:

  1. Sign in to SendPro Online.
  2. Select Settings > Admin Options.
  3. In the Payment Methods section, under SendPro Online Subscription, select Change.
  4. Update the information as needed and select Update.

 

SendPro Online (new) SendPro Online Home screen thumbnail

  1. Sign in to SendPro Online.
  2. Select Settings > Payment Methods.
  3. Under SendPro Online Subscription, select Change.
  4. Select Update.
  5. Update the information as needed and select Submit.

 

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UPDATED: January 04, 2022

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