Changing your SendPro Online or PitneyShip subscription payment method
If the credit card that you use to pay for your subscription expires, you will receive an email notification and should update your payment method right away. If you do not update your subscription payment method before your next payment is due, your account will have limited access until you update it.If you use Purchase Power or a Reserve Account and wish to change your payment method, or if you use a credit card and wish to change to Purchase Power or a Reserve Account, please chat with us.
Only users with the role of Admin can perform this procedure.
Select your software version
There are currently two versions of our shipping software. Click on the image that matches your Home screen to view the instructions for your version.
To change your SendPro subscription payment method:
- Sign in.
- Select Settings > Admin Options.
- In the Payment Methods section, under SendPro Online Subscription, select Change.
- Update the information as needed and select Update.
- Sign in.
- Select Settings > Payment Methods.
- Under PitneyShip Subscription, select Change.
- Select Update.
- Update the information as needed and select Submit.
UPDATED: July 18, 2023