Clearing a paper jam on the DM100i-DM300C

Learn how to clear a paper jam on the DM100i, DM125, DM200L, DM225, and DM300C.
Products affected:  DM100®i, DM125™, DM200L™, DM225™, DM300C™
  1. Turn your transport release lever clockwise to the released position.
  2. Carefully pull your envelope out toward the right.
remove paper jam
  1. Using a can of non-flammable pressurized air and working from the left side of the machine to the exit, blow air onto the feed deck the envelopes/tape sheets travel on to ensure that all dust and debris gets removed.
  2. Turn your transport release lever counterclockwise to the home position.

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UPDATED: August 19, 2021

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