How to update the ZIP code on the DM300c, DM400c and more

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Products affected: DM300C™, DM400C™, DM450C™, DM475™
The ZIP code printed by your postage meter should be either your ZIP code or the ZIP code of the post office picking up your mail. If the meter is printing the incorrect ZIP code, a new one will need to be prepared for you Pitney Bowes, then downloaded onto your meter.
  1. Create a case for Pitney Bowes support to request the new ZIP code be prepared for you to download. Please have your model number and the new ZIP code ready. You will not be able to complete the rest of the steps until we have prepared the new ZIP code for you.
  2. Connect the meter to a USB cable for PC Meter Connect / Communication Device.
  3. Press Refill Postage.
  4. Select Check PBP Balance.
  5. Press Enter.

UPDATED: September 07, 2017