Running a print test pattern on the mailstation series

print
Products affected: mailstation™, mailstation2™
  1. Press Menu.
  2. Press Review (down) to scroll and select Use ink functions?
  3. Press Review (down) to scroll and select Print test pattern?
  4. When prompted, insert an envelope or tape sheet into your meter.
  5. When prompted, remove the envelope.
  6. At the prompt Is test pattern OK?, select the appropriate option:
    • If your test pattern looks good, with no missing lines, press Enter/Yes. Your meter returns to the main screen.
good mailstation test print pattern
  • If your test pattern is poor, with missing lines, press No.
  1. Your meter cleans your printer nozzles.
  2. When your meter finishes the cleaning, go to Step 4 to run another test pattern. Repeat this process up to 3 times, if your print quality improves.
poor mailstation test print pattern
 

Use the Contact Us options below if you need further assistance. Have your model and serial number ready.

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  • If your print quality does not improve, try Cleaning your print head .
  • If you need ink, order a genuine Pitney Bowes replacement ink cartridge:
mailstation
Order ink
        mailstation2
Order ink

UPDATED: February 16, 2021