How to check your postage account balance on the DM500, DM800i and more

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Products affected: DM500™, DM525™, DM550™, DM575™, DM800™, DM800i™, DM825™, DM875™, DM900™, DM925™, DM1000™, DM1100™, and DM Infinity™
Follow these steps to check your postage account balance:
  1. Press Funds
  2. Select Get Postage By Phone Balance
  3. Press Enter
    1. The system dials Pitney Bowes to connect to your PB Postage account.
    2. When the connection is made, the system displays the PB Postage account balance information:
      • Prepaid: Displays all funds available that you mailed in by check to your Reserve Account (FDIC Insured) or USPS account
      • Other: Displays all funds available on your Purchase Power line of credit
  4. Select Done to exit. The system returns to the Main screen.

UPDATED: February 10, 2021