Weigh your ink cartridge (Item #793-5) to find out how much ink remains in your ink cartridge:
- If you have a scale on top of your meter, remove it.
- Open your top cover.
- Select Replace Ink Tank.
- Remove your ink cartridge.
- Close the latch and then the cover.
- Reseat your scale, if necessary.
- Select Seal Only Mode.
- Press Weigh/Rate.
- Place your ink cartridge on the scale.
- Select Rate Mail on Scale. Note the weight of your ink cartridge.
- Full ink cartridges weigh 2.4 ounces.
- Empty ink cartridges weigh 1.4 ounces.
- Remove your ink cartridge from the platform.
- Press Clear / Back.
- Select Exit Seal Only Mode to return to Install Ink Tank.
- If your ink cartridge is not empty, reinstall it. If your ink cartridge is empty, install a new cartridge.
If you need ink, order a genuine Pitney Bowes replacement ink cartridge:
Use the Contact Us
options below if you need further assistance. Have your model and serial number ready.
UPDATED: January 29, 2021