If Stratus Technologies needs to update the ftScaleable firmware on the DFWorks server, then the following is suggested.
- Request that the Stratus technician be present onsite to perform the upgrade.
- Prior to the upgrade, run an Acronis backup of the H:\RMAN drive, or copy the H:\RMAN folder to an external drive.
- With a copy of the RMAN folder the entire DFWorks database can be recovered along with the E: and G: drives which are on the server.
Once the backup is taken, the firmware update can be done by Stratus.
Subject: Need to do firmware update on DFWorks server
Initial Details: this is the DFWorks server, the Stratus 31325 Stratus is wanting to apply a firmware update for ftScalable Greg Sanders Team Lead, site 881852 Pitney Bowes | Document Messaging Technologies T +1 919 768 9338 M +1 919 698 6622 firstname.lastname@example.org pitneybowes.com Pitney Bowes 3632 N Roxboro St Durham, NC 27704
UPDATED: March 27, 2017