how to build a request a error/abort log for PIOM
Product Affected: Production Information Output Manager™
-install a automated daily (or weekly) back-up procedure
-in a pre-determine folder copy the mgrx.x\system\systemx.log
-make that back-up available to customer
-in a pre-determine folder copy the mgrx.x\system\systemx.log
-make that back-up available to customer
Question
Subject: customer request a error/abort log for PIOM
Initial Details: customer request a new error/abort log for PIOM that would include job name or id, error and abort reason.
Initial Details: customer request a new error/abort log for PIOM that would include job name or id, error and abort reason.
UPDATED: November 06, 2017
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