"The application has failed to start because its side-by-side configuration is incorrect." when opening SendSuite Live

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Products affected: SendSuiteĀ® Live

Issue

When opening SendSuite Live, the error "The application has failed to start because its side-by-side configuration is incorrect." is displayed.

Cause

Microsoft Visual C++ 2008 Redistributable Package was not installed or is corrupt.

Resolution

Install or reinstall the Microsoft Visual C++ 2008 Redistributable Package from:

UPDATED: June 03, 2021