Resolve: jobs deleted from queue without being printed

print
Product Feature: System Clients - VIPExec
Operating System: Windows all
 

Issue

Timed VDD delete function removing jobs from the queue before they have been printed.

Cause

The input jobs which are in progress are not be restored into the system, if the MGR System is restarted.
These jobs will be cleared by the VDD Delete function as per normal.

 

Resolution

Prior to restarting the MGR system ensure that all of the input processes are complete.
This ensures that the jobs are recovered to the queue with correct status and will not be cleared by VDD Delete function prior printing them.
 

UPDATED: October 04, 2018

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