Changing your modem speed on the DM100i-DM225

Learn how to change your modem speed on the DM100i, DM125, DM200L and DM225.
Products affected: DM100®i, DM125™, DM200L™, DM225™
A slower modem speed may resolve your issue if you have connection issues.
  1. Press Options.
  2. Press Page Down twice.
  3. Select Connect-Data Center.
  4. Select Phone Parameters.
  5. Press Page Down.
  6. Select Modem Parameters.
  7. Select Modem Speed.
    1. Select Change to: twice.
    2. Select Save and exit.
  1. After changing the modem speed, restart the meter:
    1. Unplug the power cord.
    2. Wait one full minute.
    3. Plug the power cord back in, ensuring that it is plugged directly into a wall outlet.

UPDATED: August 14, 2021

Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests (Sign in required)