Changing your postage payment method in SendPro Online

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Products affected: SendPro® Online, SendPro® Mailstation

You can change the payment method you use for USPS shipping and postage in SendPro Online. If you use a credit card, you can update your credit card information as needed. If you use Purchase Power or a Reserve Account and wish to change your payment method, or if you use a credit card and wish to change to Purchase Power or a Reserve Account, contact us.

Only users with the role of Admin can perform this procedure.

  1. Select your USPS postage balance in the upper right from any screen, or in the USPS tile on the Home screen.
    SendPro Online USPS postage balance
    Note: If you do not see the + sign next to your postage balance, then you do not have an Admin role. Contact your SendPro Admin.
  2. The Add Postage screen shows the payment method being used.
    spo-add-postage-payment-method
  3. (Optional) To view more information or update the payment method, select the Change link next to the payment method.

If you need further assistance, please use the Contact Us options below.

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UPDATED: February 17, 2021