Skip to main content

How to remove a stalled envelope from the flapper on the DI425, DI500 and more

Print this support article
Products affected: DI425™, DI500™, DI600™
Watch this video to learn how to remove a stalled envelope from the flapper assembly on a DI425, DI500 or DI600:

UPDATED: March 31, 2016

Contact Us
Live Chat
Open Now Mon - Fri, 8am - 8pm ET Sales team hours are 8am - 6pm ET
Live Chat
Live Chat is currently unavailable. Chat is available Mon - Fri, 8am - 8pm ET
Create a case
Submit support requests (Sign in required)