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Setting up a wired network connection on the DM475

Learn how to install a wired network connection on the DM475.
Products affected: DM475™
Follow these steps to set up a wired network connection:
  1. Turn the meter off using the switch on the back of the meter.
  2. Connect the Ethernet cable to an active network port and to the back of the meter.
  3. Turn the meter on using the switch on the back of the meter.
  4. Press Menu.
  5. Press Page Down twice.
  6. Select Data Center Options.
  7. Press Page Down.
  8. If the Connection Method is not already set to Auto, select the button next to Connection Method to change it to Auto.
  9. Check the connection by performing a balance inquiry: 
    1. Press the Refill Postage button.
    2. Select Check PBP Balance.
  10. If the balances are displayed, the connection was successful. Select Continue to return to the Home screen.
If you are unable to connect to the internet, ask your IT department or internet provider to check the internet settings before you contact Pitney Bowes. If you need further assistance, please chat with us.

UPDATED: July 11, 2023