Replacing the waste pad on the DM125, DM225 and DM300C-DM475C

Learn how to replace the waste pad (ink pad) on the DM125, DM225, DM300C, DM400C, DM450 and DM475.
Products affected: DM125™, DM225™ DM300C™, DM400C™, DM450C™, DM475™



Follow these steps to replace your printer waste pad (ink pad):
  1. Squeeze your tray handles and pull the waste pad tray assembly out of the right side of your meter.
  2. Using rubber gloves or a paper towel, lift out your plastic waste tray holder.
  3. Place your new waste tray in the holder.
  4. Slide your waste pad tray assembly back into the right side of your meter.

Note: To order a replacement waste pad, go to the Pitney Bowes Online Shop and find the Ink Pad Replacement Kit for your meter model.

UPDATED: April 04, 2022

Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests (Sign in required)