Setting up a FedEx account in SendPro Online

Use SendPro Online to set up your FedEx account. After you set up your FedEx account, you can use it for other SendPro products.
Products affected: SendPro® Online, SendPro® C Lite, SendPro® C, SendPro®+ (2H00, 8H00)

In order to use your FedEx account in SendPro Online, you first need to set it up in SendPro Online. After you set up your FedEx account, you can use it for other SendPro products.

Only users with the role of Admin can perform this procedure. For multi-location subscriptions, only users with the role of Admin or Location admin can perform this procedure.

Select your version of SendPro Online

There are currently two versions of SendPro Online. Click on the image that matches your SendPro Online Home screen to view the instructions for your version.

SendPro Online classic version Home screenSendPro Online Home screen

 

SendPro Online (classic) SendPro Online classic Home screen

  1. Select Settings > Shipping Carriers.
  2. In the FedEx section, open the Add FedEx Account screen:
    • If you have not yet set up a FedEx account in SendPro, select Account Setup.
    • If you have already set up a FedEx account in SendPro and wish to add another one, select Add Account.
  3. (Optional) If you have a FedEx invoice in PDF format, you can import it:
    1. Select Import a FedEx invoice.
    2. Click the Browse button and select your FedEx invoice PDF file.
    3. Click Next.
    4. Review the form to make sure that everything is correct.
    5. Skip to step 10.
  4. Enter your FedEx account:
    • If you already have a FedEx account, select the Enter My FedEx Account button.
    • If you do not have a FedEx account, select the Create New FedEx Account button. This provides you with a link to the FedEx website where you can sign up and get a FedEx account number.
  5. Enter your 9-digit FedEx account number.
  6. (Optional) Enter a nickname for this account.
  7. Fill in your name and address exactly as they appear on your FedEx billing statement. Use your most recent FedEx invoice.
    • P.O. Box addresses cannot be used.
    • If your address contains a suite, unit, apartment number, etc., put it in the Address Line 2 field. If it is included on the Address Line 1 field, you may not be able to add the account.
    • To use a contact name and address that is different from your FedEx billing address, select My contact name or address....
  8. If your FedEx account includes Ground Economy, select My Account includes Ground Economy and select the Hub ID that was assigned to you by FedEx.
  9. If you have a multi-location subscription, select the Location(s) that will have access to this FedEx account in the Locations with access to this FedEx account field. If all locations do not share the same FedEx account, you can go to Settings > Shipping Carriers to add additional FedEx accounts.
  10. Select I accept the FedEx End-User License Agreement.
  11. Select the Add Carrier button. When your FedEx account has been added, the message Settings have been saved successfully appears.
  12. (Optional) To add another FedEx account, select the Add Account link in the FedEx section.
  13. If any SendPro-compatible devices are associated with the SendPro account, sign out and back in to SendPro on those devices in order to access FedEx shipping functions.

 

SendPro Online (new) SendPro Online Home screen thumbnail

  1. Select Settings > Carriers.
    SendPro Online Settings - Carriers
  2. Select Add FedEx account:
    SendPro Online Add FedEx Account
  3. If you do not have a FedEx account, select Create New FedEx Account, go to the FedEx website to create one, then come back and continue this process.
  4. (Optional) If you have a FedEx invoice in PDF format, you can import it:
    1. Under Enter My FedEx Account, select Import a FedEx invoice.
    2. Click the Browse button and select your FedEx invoice PDF file.
    3. Review the form to make sure that everything is correct.
    4. Skip to step 7.
  5. If you do not have a FedEx invoice available to import, select Manually enter FedEx account information and select Next.
  6. Fill in your account information exactly as it appears on your most recent FedEx invoice.
    • P.O. Box addresses cannot be used.
    • If your address contains a suite, unit, apartment number, etc., put it in the Address Line 2 field. If it is included on the Address Line 1 field, you may not be able to add the account.
    • To use a contact name and address that is different from your FedEx billing address, select My contact name or address is different from my billing address.
  7. If your FedEx account includes Ground Economy, select My Account includes Ground Economy and select the Hub ID that was assigned to you by FedEx.
  8. Select I accept the FedEx End-User License Agreement.
  9. Select Add FedEx Account.
  10. If any SendPro-compatible devices are associated with the SendPro account, sign out and back in to SendPro on those devices in order to access FedEx shipping functions.

UPDATED: November 04, 2021

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