You can check on the status of your shipping label refund requests in SendPro Online.
Select History > Request a Refund.
From the Shipments tab on the History screen, select the Refunds tab. A list of shipments for which you requested a refund appears.
Find your label in the list and check the refund status in the Status column. For USPS labels, the status will show Refund Requested.
If the refund status changes to Refund Approved, an email will be sent to the email address stored in Settings > Email Notifications.
If a refund status changes to Refund Denied, an email will not be sent to the email address stored in Settings > Email Notifications. A status of Refund Denied means that the USPS has detected your shipment in its mailstream and can no longer provide a refund.
The amount and date of your label refund credit displays in the Refund tab’s rightmost columns.