Using Electronic Return Receipts in SendPro Online
Products affected: SendPro® Online
Electronic Return Receipt (ERR) is an extra service available for USPS First-Class and Priority Mail shipments. For information about USPS extra services, see the USPS website.
To use ERR in SendPro Online:
ERR tracking is not available in SendPro Online. Electronic Return Receipts and digital signatures must be obtained from the USPS website.
To use ERR in SendPro Online:
- Select USPS from the Home screen or USPS Label from the Print menu.
- Select or enter the recipient address.
- Select Continue.
- Select the type of package and enter the package information.
- Select Continue.
- If using your own box, select First-Class Mail or Priority Mail. (Note: ERR is not supported in SendPro for First Class Mail envelopes.)
- On the Extra Services list, select Certified Mail.
- Select Return Receipt Electronic.
- Print the label as usual.
ERR tracking is not available in SendPro Online. Electronic Return Receipts and digital signatures must be obtained from the USPS website.
- Go to the USPS Tracking page.
- Enter the tracking number of your label. You can find the tracking number in your SendPro Online history.
- Provide your email address as requested.
UPDATED: January 29, 2021
