Resolve "Error Code: I072427", PDF-IN preprocessing error in P/I Output Manager

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Issue

The customer is running a job through PDF-IN in P/I Output Manager. 

The job fails with the following error code in the system.log:

I072427 PDF-IN - PDF-in preprocessing error at page <page number> with error code 23. 

Cause

The cause of the error is a defect in the PDF2VDD module.  A new build of the PDF2VDD module is required.

Resolution

Deliver a new build of the PDF2VDD module to the customer.

UPDATED: August 14, 2017

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