The customer is running a job through PDF-IN in P/I Output Manager.
The job fails with the following error code in the system.log:
I072427 PDF-IN - PDF-in preprocessing error at page <page number> with error code 23.
The cause of the error is a defect in the PDF2VDD module. A new build of the PDF2VDD module is required.
Deliver a new build of the PDF2VDD module to the customer.
UPDATED: August 14, 2017