Refilling postage automatically in SendPro Online or PitneyShip

You can have SendPro automatically add postage to your account when the balance falls below a certain threshold.
Products affected: SendPro® Online, PitneyShip™

You can have postage automatically added to your USPS account when the balance falls below a certain threshold.

Select your software version

There are currently two versions of our shipping software. Click on the image that matches your Home screen to view the instructions for your version.

SendPro Online classic version Home screenPitneyShip Home screen

 

SendPro Online (classic) SendPro Online classic Home screen thumbnail

  1. Select Settings > Postage Refills.
  2. Select I want to automatically add postage.
  3. In the Set the minimum postage threshold amount field, enter the threshold amount. When your postage balance goes below this amount, funds will be automatically added to your USPS account.
  4. In the Add this postage amount field, enter the amount of funds you wish to have added to your postage balance when the threshold is reached. The minimum you can add is $10.00. Your postage balance cannot exceed $500.00.
  5. If you wish to receive an email notification when an automatic postage refill is set to occur, enter the address in the Postage Refill Email field.
  6. If you use cost accounts, you can associate a cost account with postage refills. Select the Search for Cost Accounts field and select the desired account.
  7. Select Save.

 

PitneyShip (new) PitneyShip Home screen thumbnail

  1. Select Settings > Postage Refills.
    Settings menu with Postage Refills highlighted
  2. Select I want to automatically add postage.
    Postage Settings screen with "I want to automatically add postage" highlighted
  3. In the Add This Postage Amount field, enter the amount of funds you wish to have added to your postage balance when the threshold is reached. The minimum you can add is $10.00. Your postage balance cannot exceed $500.00.
  4. In the Set Minimum Postage Threshold Amount field, enter the threshold amount. When your postage balance goes below this amount, funds will be automatically added to your USPS account.
    Postage refill settings
  5. If you wish to be prompted when the minimum postage threshold is reached, select Prompt me before auto postage refill is set to occur.
  6. If you use cost accounts, you can associate a cost account with postage refills. Select the desired account from the Cost Accounts field.
  7. If you wish to receive an email notification when an automatic postage refill occurs, select Email postage refill notification, and enter the address in the field.
    Postage Refill Emails

 

Related topics

UPDATED: April 26, 2022

Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests (Sign in required)