Adding an address to the address book in SendPro Online or PitneyShip

Learn how to add an address to the address book in SendPro Online or PitneyShip.
Products affected: SendPro® Online, PitneyShip™

Addresses added in SendPro Online or PitneyShip are also visible on other SendPro products.

The SendPro Online or PitneyShip address book can hold an unlimited number of addresses. However, on SendPro C Lite, SendPro C, SendPro+, SendPro C Auto, and Connect+ series and SendPro P meters, only 1000 addresses are visible.

Select your software version

There are currently two versions of our shipping software. Click on the image that matches your Home screen to view the instructions for your version.

SendPro Online classic version Home screenPitneyShip Home screen

PitneyShip (new)


SendPro Online (classic) SendPro Online classic Home screen thumbnail

  1. From the menu at the top, select Address Book.
  2. Select the + (plus) icon.
    Plus + (add) icon
  3. Enter the contact details. When entering a street address, suggested addresses are displayed. If you paste in a complete address, the system automatically separates it into the separate fields. However, apartment, suite, and unit numbers must be entered manually.
  4. Select Save.


PitneyShip (new) PitneyShip Home screen thumbnail

  1. Select Settings > Address Book.
  2. Select +Add Contact.
  3. Select Recipient or Sender.
  4. Enter the contact details.
  5. Select Save and Close.

Adding additional address types (Optional)

If needed, you can add additional address types for this contact. Additional address types apply to this contact only; address types added for one contact will not be visible for other contacts.

  1. Select Add Address. (You may need to scroll down to see it.)
    Add another address to a contact
  2. Change the Address Label as needed to indicate the address type. The label you enter will become the name of the tab for that address.
    Second address type added to contact
  3. Enter the address information for the contact.
  4. Select Save and Close.
  5. To remove an address, select its tab, then select Remove Address.


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UPDATED: May 17, 2023