Resolve a low sector message on the mailstation series

Learn how to resolve a low sector message on the mailstation or mailstation2.
Products affected: mailstation™, mailstation2™

Issue

Your meter has a low sector message and does not process mail.

Cause

The internal meter software has failed.

Resolution

Solution 1 
Follow these steps to restart your meter safely:
  1. Unplug the power cord.
  2. Wait one to three minutes.
  3. Plug the power cord back in, ensuring that it is plugged directly into a wall outlet.
Solution 2
  1. Use the Contact Us options below if you need further assistance. Have your model and serial number ready.

UPDATED: August 14, 2021

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