Resolve "EMD not expandable" on the mailstation and mailstation2

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Products affected: mailstation™, mailstation2™

Issue

The meter displays "Resolve "EMD not expandable" and will not start.

Cause

There has been a critical internal fault.

Resolution

You may be able to clear the error by restarting the meter. Follow these steps to restart safely:
  1. Unplug the power cord.
  2. Wait one to three minutes.
  3. Plug the power cord back in, ensuring that it is plugged directly into a wall outlet.
If the issue is still not resolved, contact client support. Please have your model number ready.

UPDATED: May 07, 2018