No scale line on the mailstation series
Products affected: mailstation™, mailstation2™
Issue
There is no scale line on the display and the scale does not work.
Cause
Your meter does not detect the scale.
Resolution
Restart your meter and check your scale connections to resolve your issue.
- Unplug your power cord.
- Wait one to three minutes.
- Unplug the scale from the back and check the connectors. Make sure the connectors are undamaged.
- Reconnect your scale.
- Plug your power cord back in, ensuring that it is plugged directly into a wall outlet.
UPDATED: August 14, 2021
