Error 94 on the mailstation series, DM100i-DM475, DM Infinity, and SendPro 300
Products affected: mailstation™, mailstation2™, DM100®i, DM125™, DM200L™, DM225™, DM300C™, DM400C™, DM450C™, DM475™, DM Infinity™, SendPro® 300
Issue
The meter displays error code 94 and does not connect to the Pitney Bowes Data Center.
Cause
The meter cannot connect to the Pitney Bowes Data Center.
Resolution
You may be able to clear the error by restarting the meter.
- Turn the power off with the power switch.
- Wait for the display to turn off.
- Wait one to three minutes.
- Turn the power switch back on.
UPDATED: May 18, 2021
