Error Code: 2412, Resolve on the DM300C, DM400C and more

Products affected: DM300C™, DM400C™, DM450C™, DM475™

The meter displays error code 2412 and will not print tapes.

You have run out of tapes.

Refill the tape dispenser.

If there are tapes loaded and the error still appears, restart the meter. Follow these steps to restart safely:

Unplug the power cord.
Wait one to three minutes.
Plug the power cord back in, ensuring that it is plugged directly into a wall outlet.

If the issue is not resolved, contact customer support from 8 am to 8 pm Eastern Time. Please have your model number ready.

UPDATED: September 01, 2017