Error Code: 11DA, Resolve on the mailstation and mailstation2

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Products affected: mailstation™, mailstation2™


The meter displays error code 11DA and does not have any rates.


The rate file is missing or corrupt.


You may be able to correct this error with a download. Follow these instructions to perform a download:
  1. Connect your meter to a USB cable for PC Meter Connect / Communication Device.
  2. Press Funds.
  3. Press Review (down) twice.
  4. When Check amt available to download? is displayed, press Enter/Yes.
  5. When the balance is displayed, press No twice.
  6. When New Feature Available -Update? is displayed, press Enter/Yes.

UPDATED: August 14, 2021