Resolve Error 0112 or E0112 on the mailstation and mailstation2

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Products affected: mailstation™, mailstation2™

Issue

The meter displays error code 0112, or PC Meter Connect displays error code E0112.

Cause

There has been a critical internal fault.

Resolution

Restart the meter. Follow these steps to restart safely:
  1. Unplug the power cord.
  2. Wait one to three minutes.
  3. Plug the power cord back in, ensuring that it is plugged directly into a wall outlet.
If the issue is not resolved, contact customer support from 8 am to 8 pm Eastern Time. Please have your model number ready.

UPDATED: May 01, 2018